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PIP Claims Representative Trainee 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location Ohio - Cleveland  
Category Claims  

Responsible for investigating, evaluating, negotiating, and settling claims. Responsibilities include but are not limited to: reviewing a person’s injuries and loss of earnings claims after an accident; analysis of coverage and conducting investigation of injuries and causal relationship to claim; proactively interact with healthcare professionals to monitor treatment and disability and determine need for independent medical examinations; maintain cost containment practices regarding indemnity and expense payments on claims; negotiate claims with insured’s, claimants, attorneys and providers; recognize and investigate recovery possibilities; comply with state regulatory requirements and maintain work according to individual/company goals; work in a team environment; other duties as assigned.

Position Requirements

This position requires a Bachelors degree or equivalent business experience. 1 - 3 years experience handling New York no-fault claims. Knowledge of Regulation 68, Personal Injury Protection law, medical terminology, and policy coverages. Ability to make prompt insured and claimant contact, investigate claims, analyze loss facts and coverages, and process claims payments timely. We will also seek candidates with the following competencies: well-developed communication and organizational skills, a high degree of initiative and mature judgment, excellent customer service skills and the ability to resolve conflicts.  Microsoft Windows applications and general computer skills required. Selected candidates will be required to successfully obtain/maintain appropriate licensing and/or educational requirements.

Desired: Knowledge of no-fault regulatory requirements for any of the following states: NY, PA, MD, DE, NJ; experience handling no fault and intercompany arbitration; knowledge of SIU functions as it relates to claims.  

About the Organization National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ company match
• Company Paid Holidays
• Generous Time-off policy
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• Subsidized parking (Downtown Cleveland)
Req Number CLA-14-00003  

This position is currently not accepting applications.

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