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Systems Engineer III 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location Ohio - Cleveland  
Category Information Technology  

- 24x7 support of  business critical Solaris and RedHat Linux systems

- Assist in technical research and development to enable continuing innovation and efficiency within the infrastructure.

- Ensure system hardware, operating systems, applications, and related procedures achieve company values

- Following ITIL framework best practices regarding Change Management, and Service Management

- Systems monitoring

- Verifying the integrity and availability of all hardware, server resources, systems and key processes

- Reviewing system and application logs.

- Repair and recover from hardware or software failures, and follow procedures for coordination and communicating with impacted business units.

- Open, coordinate, and manage support tickets with various hardware and software support vendors

- Assist with maintaining team internal and external service level agreements.

- Participate with systems upgrades, configuration changes as required by service needs

- Apply OS patches and upgrades on a regular basis

- Upgrade  administrative tools and utilities, configure / add new services as necessary

- System tuning and resource optimization review to achieve optimal return on hardware investment

- Maintain operational status, configuration, and procedural documentation

- Perform periodic performance reporting to support capacity planning.

- Participate in On Call rotation

Position Requirements

Required qualifications:

- Senior-level Solaris 9 and 10 administration knowledge

- 5+ years of Linux Administration/System Engineering experience

- Advanced in-depth troubleshooting skills on Sun/Oracle and Intel x64 hardware

- Demonstrable expertise in KVM virtualization, clustering, networking, SAN storage, and serial communications

- Demonstrable expertise in maintaining and installing structured cabling systems

- Demonstrable experience in terminating TIA/EIA 568, RS 232, and RS 422 cables

- Must be self driven and able to take instruction, work independently, and able to follow established procedures

- Should possess a drive for continual process and procedure improvements

- Must have strong verbal and written communication skills

- Write and maintain shell scripts

- Must be able to lift up to 50lbs unassisted


Desired Qualifications:

- Bachelor (4-year) degree, with a technical major, such as engineering or computer science

- Experience in supporting SOX and PCI environments

- Demonstrated acumen in supporting database environments using high availability, business continuity, and disaster recovery technologies and process(s).

About the Organization National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ company match
• Company Paid Holidays
• Generous Time-off policy
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• Subsidized parking (Downtown Cleveland)
Req Number INF-13-00023  

This position is currently not accepting applications.

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