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NPS Business Systems Analyst 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Location Ohio - Cleveland  
Category Information Technology  

This position plays a key role in the department that includes interfacing with business to understand requirements, triage of production problems, taking a lead role in large testing projects, training of others on testing practices, approaches and methodology. The individual will be expected to continuously improve testing methodology and processes.

Responsible for maintaining and growing a relationship between National General Insurance and current employees, policyholders, agents, and/or claimants.


25%           Formulates overall testing strategies and test plans for projects through analysis of system and/or software requirements. This includes interfacing with business to clarify business specifications and get approval for test plans/test cases. Interacts with development staff to assist them in unit testing activities.

20%           Perform lead role for Testing Unit on large projects involving multiple staff members.

15%           Takes a lead role in performing triage of production problems. Assists development staff with possible solutions.

10%           Assists in quality control of the software applications through verification of system functionality deployed in production environments.

10%           Directs and trains others in use of testing practices, approaches and methodology, and transfers application testing knowledge to staff.

10%           Completes project assignments utilizing standard practices, automation software and methodology.

5%             Produces and analyzes defect tracking reports for projects.

5%              Performs other duties as requested.


Execution of assignments will adhere to all software testing and reporting standards and methodologies

Position Requirements

Demonstrates ability to communicate with business as well as development staff about business specifications and test plans.

Exhibits a thorough knowledge of the system and business requirements to enable analysis of production problems.

Demonstrates ability to lead projects.

Demonstrates high level of skill in the development of test plans and test cases through the analysis of requirements and design documents, and attending specifications meetings.

Demonstrates a thorough understanding of risk-based testing and consistently applies it to testing assignments.

About the Organization National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ company match
• Company Paid Holidays
• Generous Time-off policy
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• Subsidized parking (Downtown Cleveland)
Req Number INF-13-00012  

This position is currently not accepting applications.

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