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Title

Lactation Support Assistant  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
About the Organization One of the nation's leading 501(c)3 nonprofit fiscal sponsors, PHFE has served nonprofit and government agencies since 1968. PHFE's staff provides a wide spectrum of nationally recognized infrastructure and support expertise. With Fiscal Sponsorship, Infrastructure Management, and Consulting Services, nonprofit and government agencies are able to reduce administrative overhead, improve accountability and spend more time and funding on programming and service delivery.

PHFE's services help make communities healthier and make a difference in the lives of millions of people served by our government and nonprofit clients.  
Location CAW001- Irwindale, CA  
Program Name WIC  
Full-Time/Part-Time Full-Time  
Salary Range $14.39-$19.97 per hour  
Open Date 11/18/2013  
Travel Requirement 25%  
Description

SUMMARY

In accordance with Federal, State, and the Public Health Foundation Enterprises policies and procedures, performs breastfeeding support by staffing the breastfeeding help line, managing the breast pump program, and providing support to the Employee Perinatal Program and the Peer Counselor Program.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

40%   Answers incoming calls to the breastfeeding help line; provides accurate information, counseling and referrals to those who call and documents appropriately. Assesses clients’ needs for home visits or additional follow-up and coordinates with staff that provide these services to the clients. Refers and triages specialized breastfeeding problems to an appropriate referral source. Provides on going breastfeeding follow up calls as appropriate.  Maintains accurate records.

 

25%   Coordinates all aspects of the PHFE WIC breast pump program; and assesses clients’ needs for breast pumps; refers to appropriate staff for breast pump distribution and enters information in the breast pump data base.

 

25%   Enrolls newborns into the WIC program, conducts the newborn breastfeeding assessment, determines and/or issues food package, documents in ISIS and triages specialized breastfeeding problems to an appropriate referral source.

10%  Provides administrative support including reports, survey calls, material preparation for the employee perinatal program, the breastfeeding peer counselor program and other breastfeeding related projects.

 

 

The employee must have the ability to work cooperatively and successfully in a team setting; take care of both internal and external customers; and deal with challenging situations involving the public and/or staff.

 

 

 
Position Requirements

JOB QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience

  • Must have a minimum of two years of work experience as a PHFE WIC Nutrition Program Assistant.
  • Must have a Lactation Education Certificate (CLE) or equivalent credential.

 

Communication Skills

  • Excellent English and Spanish verbal skills.
  • Reads and understands instructions, correspondence, and memos.
  • Clearly and concisely expresses information and thought in written form, and over the phone.
  • Effectively presents information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Exhibits good listening and comprehension.
  • Processes voicemail and email in a timely manner.
  • Keeps supervisors and co-workers adequately informed.
  • Attends to detail and follow-up.
  • Maintains positive work atmosphere by communicating in a manner that promotes cooperation and understanding with clients, customers, co-workers and supervisors.
  • Maintains customer and employee confidence and protects WIC operations by keeping information confidential.
  • Follows PHFE WIC policies and procedures and supports PHFE WIC’s goals and values.
  • Follows instructions and responds to management direction.

 

Mathematical Skills

  • Ability to perform basic arithmetic operations.

 

Computer Skills

  • Ability to use computer applications like MS Outlook, MS Excel, MS Word and MS PowerPoint.
  • Ability to use PHFE WIC internal computer applications and other software products as needed to perform job tasks.
  • Thorough understanding of the Peer Counselor and Breast pump data bases.

 

 

Reasoning Ability, Problem Solving and Decision Making

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to problem solve while dealing with the demands of the job.
  • Ability to deal with unresolved situations, frequent change, delays, or unexpected events.
  • Ability to attend to detail and follow-up.

 

Certificates, Licenses and Registrations

  • Must have the legal right to work in the United States. 
  • Must be able to secure timely transportation to fulfill the requirements of the essential job duties for this position (e.g. floating to other WIC Centers, training modules, seminars, meetings, outreach, main office and transporting supplies). 

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be me made to enable individuals with disabilities to perform the essential functions:

 


 

Stand                                       Frequently

Walk                                        Frequently

Sit                                            Frequently

Handling / Fingering                Frequently

Reach Outward                       Occasionally

Reach Above Shoulder           Occasionally

Climb, Crawl, Kneel, Bend      Occasionally

Lift / Carry                               Occasionally - Up to 10 lbs

Push/Pull                                 Occasionally - Up to 10 lbs

See                                          Constantly

Taste/ Smell                            Not Applicable

 

Not Applicable           Not required for essential functions

Occasionally              (0 - 2 hrs/day)

Frequently                  (2 - 5 hrs/day)

Constantly                 (5+ hrs/day)

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

 

  • General office setting, indoors temperature controlled.
  • The noise level in the work environment is usually moderate.

 

 

 

This position is currently not accepting applications.

To search for an open position, please go to http://PHFE.appone.com



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