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WIC Vietnamese (Speaking) Nutrition Program Assistant 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization One of the nation's leading 501(c)3 nonprofit fiscal sponsors, PHFE has served nonprofit and government agencies since 1968. PHFE's staff provides a wide spectrum of nationally recognized infrastructure and support expertise. With Fiscal Sponsorship, Infrastructure Management, and Consulting Services, nonprofit and government agencies are able to reduce administrative overhead, improve accountability and spend more time and funding on programming and service delivery.

PHFE's services help make communities healthier and make a difference in the lives of millions of people served by our government and nonprofit clients.  
Location CAW001- Irwindale, CA  
Program Name WIC  
Full-Time/Part-Time Full-Time  
Salary Range $12.76-$17.65 per hour  
Open Date 1/24/2013  
Travel Requirement 60%  


We are seeking a Vietnamese speaking Nutrition Program Assistant. In accordance with Federal, State, and the Public Health Foundation Enterprises policies and procedures, assists in WIC center operations such as providing client nutrition education and information, support groups, certifying WIC eligible clients’ and related ISIS duties, performing office duties performing outreach activities, proving client/employee breastfeeding support. Special Requirements: Able to speak and read Vietnamese, Location:  WIC Center in Santa Ana



  • Provides WIC orientation for new participants
  • Presents appropriate nutrition education for individuals and groups
  • Screen all participants for counseling, certify low risk WIC participants, and determine the appropriate WIC food instruments to be provided using the Integrated Statewide Information System (ISIS).
  • Performs office and center activities necessary to facilitate the smooth running of the WIC center
  • Works in other WIC centers, as needed.
  • Attends all required WIC sponsored training modules, meetings and seminars.
  • Participates in special projects and WIC outreach activities
  • Transports supplies and staff as needed
  • Provides breastfeeding support to all WIC pregnant and postpartum women as needed
  • May be required to assume responsibility for center function in the absence of the supervisors and nutritionists
  • Contacts WIC participants using the Call Tracking System (CaTS)

The employee must have the ability to work cooperatively an succesfully in a team setting take care of both internal and external customers; and deal with challenging situations involving the public and/or staff.

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School diploma general education degree (GED)
  • One year continuous experience in a customer service field


  • Excellent English verbal skills
  • Ability to read and understand instructions, correspondence and memos.
  • Clearly and concisely expressed information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Exhibits good listening and comprehension.
  • Processes voicemail and email in a timely manner
  • Keeps supervisors and co-workers adequately informed.
  • Ability to attend to detail and follow-up.
  • Ability to maintain positive work atmosphere by communicating in a timely manner that promotes understanding and cooperation with clients, customers, co-workers, and supervisors.
  • Ability to maintain customer and employee confidence and to protect WIC operations by keeping information confidential.
  • Follows PHFE WIC policies and procedures and supports PHFE WIC’s goals and values
  • Follows instructions and responds to management direction.


  • Ability to perform basic arithmetic operations.


  • Ability to use PHFE WIC internal computer applications and other software products as needed to perform jobs tasks.


  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to problem solve while dealing with the demands of the job
  • Ability to deal with unresolved situations, frequent change, delays, or unexpected events.
  • Ability to attend to detail and follow-up.


  • Must have the legal right to work in the United States
  • Must be able to secure timely transportation to fulfill the requirements of the essential job duties for this position (e.g. floating to other WIC Centers, training modules, seminars, meetings, outreach, main office and transporting supplies).
  • Must have one of the following available to them: Home telephone, message phone, or pager. All numbers must be current.


The work environment characteristics described here are representatives of those employee encounters while performing the essential functions of t this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • General office setting, indoors temperature controlled.
  • The noise level in the work environments is usually moderate

This position is currently not accepting applications.

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