Position Summary: The Facility Security Officer (FSO)/Contractor Special Security Officer (CSSO) is a cross-functional role within the Security and Technology Services Directorate function of the Software Engineering Institute (SEI) in our office located in Arlington, VA supporting Industrial Security requirements as well as certain Information Technology / Information Assurance functions in concert with OCOS staff at the main office in Pittsburgh, PA. This is an opportunity to deal not only with DoD Industrial Security opportunities (FSO/CSSO) as well as IT server and user issues, but also to assist with routine Information Assurance (ISSM/ISSO).
Minimum Qualifications and Requirements:
Education/Training: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent combination of training and experience.
Experience: Three or more years of specific experience in government/industrial security or intelligence career fields; experience with end-user support, problem identification, problem resolution, and consulting experience. Experience working independently on projects with limited supervision.
Skills/Abilities: Problem solving skills. High degree of attention to detail. Able to participate on teams; contribute to the improvement of products and services; knowledge of both government and industrial security to analyze, evaluate, and interpret current security requirements; technical knowledge of desktop operating systems, systems administration, office productivity software, and web browsers; general understanding of technical environments such as networking, enterprise applications infrastructure services, and other technical areas.
Physical Mobility: Some infrequent business travel required. Periodic travel to Pittsburgh office, at least quarterly. Computer hardware installation and configuration required on a regular basis, sometimes involving transport of heavy objects (typically under 100 lbs.) short distances, use of hand tools, et cetera. Carrying of light objects (< 20 lbs.) between buildings may also be required.
Environmental Conditions: Ability to use a computer keyboard and display for extended periods of time; periodic work in a computer machine room or wiring closet environment.
Mental: Able to work under pressure; meet inflexible deadlines; deal with difficult individuals while maintaining composure. Must have strong customer service orientation. Able to identify, isolate, and resolve problems. Must be able to learn from procedural documents and training and then integrate that knowledge into workplace activities.
Other: Candidates will be subject to a background check and must be eligible to obtain and maintain a Department of Defense security clearance. Additional work hours (weekend and evening hours) may be required on an infrequent basis. May be required to stay at or return to work during incidents and/or emergencies to perform duties as requested.
Preferred Qualifications and Requirements:
Licenses: Defense Security Service (DSS) Facility Security Officer (FSO) and/or Information Systems Security Officer (ISSO) certification, Contractor Special Security Officer (CSSO), COMSEC custodian (IAEC-2112), Industrial Security Professional (ISP), Microsoft Certifies System Administrator (MCSA), Microsoft Certifies System Engineer (MCSE), CompTIA A+, CompTIA Network +, CompTIA Security +, Dell Certified Technician
Experience: Prior experience in the Department of Defense, United States Intelligence Community or federal law enforcement agency. The applicant should also have established liaison contacts with federal, state and local law enforcement agencies and intelligence community. Experience in implementing new services and products; leading technical projects; performing advanced technical support; creating new operational and technical processes and procedures; (1) year of handling Sensitive Compartmented Information (SCI). Experience working in compliance with governmental accreditation requirements for operating IT environments and networks, such as NISPOM, DCID and STIG. Prior experience as a FSO, CSSO or ISSM/ISSO.
Other: Candidates with a current (within the past five (5) years) Single Scope Background Investigation (SSBI) are highly desirable.
Accountability: Responsible for ensuring that DoD Industrial Security policy and SEI security practices as well as SEI IT practices and procedures are followed with respect to access of restricted areas, handling of classified documents, and general IT policy
Direction: Employee will be expected to work under minimum supervision within the defined scope of authority and in accordance with SEI OCOS operating guidelines. Primary tasking and performance management will come from the Security manager. Guidance and oversight for IT matters will come from USHS manager and any IA guidance will be identified by an IA expert (e.g., ISSM) or the manager of Security as appropriate.
Decisions: Position will make decisions concerning compliance issues in accordance with NISPOM and respective ICDs. Makes routine decisions based upon knowledge and understanding of the policies, practices and procedures of Security and IT; novel / complex matters are referred to the appropriate manager or subject matter expert. May make recommendations to improve procedures or work flow in the department(s).
Supervisory Responsibilities: This position does not supervise others.
Job Functions or Responsibilities:
40% Maintain compliance with the NISPOM and other regulatory requirements conducting self-inspections and assisting the FSO/CSSO from Pittsburgh to prepare for annual inspections of the security program at the Arlington Office. Acts as a liaison for the Information Assurance office in Pittsburgh to facilitate the resolution of IA matters.
20% Provide advanced technical consulting to assist in resolving difficult software and hardware problems. Install equipment, set up computers, mobile devices, and phones for new users. Make repairs to computer hardware, and replace hardware. Provide audio and video support. Assist users in installing applications and ensuring that these applications meet IT security and infrastructure requirements. Ensure compliance with SEI IT Practices and Procedures and in some cases will be expected to identify and create procedures to comply. Assist in developing user documentation pertaining to the Arlington office. Works with other members of the IT staff on projects involving the IT infrastructure.
15% Handles building access, assists with obtaining necessary information /paperwork for security clearance requirements, closed area and other secure areas.
5% Fulfill COMSEC Custodian requirements in accordance with customer requirements and conduct periodic audits/inspections to ensure accountability for all COMSEC equipment and material. Submit reports with approval and report any discrepancies to the SEI Security Manager.
5% Interact with DoD and USG authorities to coordinate activities related to certifications and accreditations under the guidance and direction of IA staff in Pittsburgh.
5% Monitors security status of facilities and systems and responds to security incidents. Prepares incident reports and follows through with the Security office in Pittsburgh to ensure all incidents are resolved.
5% Assist the Pittsburgh-based asset management team in certain duties (e.g., inventory, tagging).
5% Training and professional development to keep current with new technologies and government regulations. May involve periodic travel to the SEI office in Pittsburgh, PA.
100% Total Effort
Organizational Chart: SEI Chief Information Officer (CIO) > Security Manager > FSO/CSSO
Carnegie Mellon University is an EEO/Affirmative Action Employer – M/F/Disability/Veteran