Position Summary: CERT® is part of the Software Engineering Institute (SEI), a federally funded research and development center at Carnegie Mellon University in Pittsburgh, Pennsylvania. The CERT engages in cutting-edge research and development, and provides robust programs focused on ensuring that software developers, internet security experts, network and system administrators, and others are able to resist, recognize, and recover from attacks on networked systems.
This position is responsible for supporting users and maintaining software and equipment in the CERT Program Managed Enclaves. This includes understanding the needs of the teams using the enclaves, installing and configuring software and hardware to meet those needs, configuration and maintenance of equipment, and assisting in experiments as needed. You will need to be able to work in a rapidly changing environment, tolerate ambiguity, and demonstrate problem-solving skills.
Minimum Qualifications and Requirements:
Education/Training: BS in Computer Science, Information Science, Computer Engineering or equivalent with three (3) years of applicable experience, or MS in Computer Science, Information Science, Computer Engineering or equivalent with one (1) year of applicable experience.
Experience: Three (3) years of experience; Windows/Linux systems administration, as well as experience with the configuration and deployment of associated hardware and software, including storage administration, scripting, and coding.
Skills/Abilities: Ability to effectively manage conflicting priorities, while still delivering concrete, high quality, and timely results to multiple projects. Posses strong planning and organizational skills, including the ability to; work independently and with teams, interact effectively with technical and non-technical audiences both written and verbally. Strong problem solving skills. Possess an applied understanding of core internet protocols (e.g., TCP/IP, IP, UDP, ICMP, DNS, SMTP, HTTP, etc.) and Windows/Linux systems administration practices. An understanding of Software / systems development lifecycle, QA testing, revision control, and change management practices.
Mobility: Primarily sedentary, long periods of sitting, may have to travel to other campus locations, as well as, travel to customer sites, some bending, stretching and lifting up to 50 lbs. above head. Moving and setting up computer equipment.
Environmental Conditions: Normal office conditions; however close contact with CRT for prolonged periods of time. Also occasional work in machine room (loud and extreme office temperatures 55F-90F).
Mental: Ability to work under pressure and meet deadlines; ability to prioritize tasks; strong learning capability; ability to assist users of varying competency; ability to interact effectively with vendors, managers, and technical staff. Good technical problem-solving skills; strong information organization skills; good oral and written communication skills. Maintain confidentiality of sensitive information.
Other: Candidates will be subject to a background check and must be eligible to obtain and maintain a Department of Defense security clearance.
Preferred Qualifications and Requirements:
Experience: Experience with applications such as JIRA, Confluence, Jenkins, and Rhodecode. Experience in the scription such as Bash, Python, Perl, and PowerShell. Experience with storage administration such as NetApp, Lustre Filesystem, Gluster Filesystem, iSCSI, and NFS. Experience with Hadoop Administration and Database Administration (MySQL, Postgress, MongoDB).
Skills/Abilities: Ability to define and build tools in various scripting and programming languages. Knowledge of and experience with operating systems other than UNIX or Windows.
Accountability: Develop and implement project technical results. Contribute to technical area goals and objectives. Keep in confidence sensitive information such as security, vulnerability, and site information.
Direction: Expect to act with minimal supervision in accordance with SEI and CERT program procedures and policies, such as those involving project development, team interaction, and confidentiality.
Decisions: Must accurately represent the program in interactions with customers, sponsors, and the public. Participate in conferences and workshops where security-related issues are discussed as required.
This position does not formally supervise others.
Job Functions or Responsibilities:
10% Perform Tier 1 support for CERT Program Managed Enclave services and systems.
10% Test, and evaluate new hardware and software for the CERT Program Managed Enclaves in consultation with SEI IT and users.
25% Work within CERT and SEI IT to develop and/or implement tools and processes for managing and maintaining software and hardware in the CERT Program Managed Enclaves, including the set-up for experiments.
35% Conduct routine software and hardware maintenance of CERT Program Managed Enclaves equipment. Install and configure new equipment.
10% Develop procedures and practices for the use and maintenance of the CERT Program Managed Enclaves.
10% Participate in the broader security community through collaboration, papers, and presentations.
100% TOTAL EFFORT
Organizational Chart: CERT Program, Director < Secure Automation Director < Technical Manager < Systems Engineer
Carnegie Mellon University is an EEO/Affirmative Action Employer – M/F/Disability/Veteran