Position Summary: The individual in this position will work as a member of the IT staff on the Network Engineering Team and will have the opportunity to work with experts in software engineering, Internet security, and network survivability. The primary responsibility of this position is LAN and WAN network design, engineering and administration. Desirable candidates will have:
- Experience solving challenging technical problems in a production setting
- History participating in the entire lifecycle (planning, deployment, maintenance) of network management and administration
- Experience administering networks in multiple geographic locations, including ‘lights out’ operations
Minimum Qualifications and Requirements:
Education/Training: BS in Computer Science, Information Science, Information Technology with (3) three to (5) five years of experience; Candidates with a degree in other technical fields (e.g., engineering) and years of relevant experience as described above will be considered as well.
Experience: Experience as a network engineer for a heterogeneous infrastructure in a professional environment required. At least three of the five years relevant experience maintaining and evolving a network for the same organization is required.
Skills/Abilities: Ability to deal with software and network systems integration at various levels (service design, deployment, maintenance). Strong hands-on knowledge in the configuration, securing, and troubleshooting of Juniper and Cisco network devices, LAN and WAN technologies, firewalls, VPNs, routing protocols (OSPF,BGP), Linux-based network services, and monitoring/maintaining all of these to ensure their continued secure operation is required.
Mobility: Moderate business travel required. Computer hardware installation and configuration required on a regular basis, sometimes involving transport of heavy objects (typically under 50 lbs.) short distances, use of hand tools, et cetera. Carrying of light objects (< 20 lbs.) for longer distances (intra-campus; 2-3 city blocks) may also be required.
Environmental Conditions: Ability to use a computer keyboard and display for extended periods of time; periodic work in a computer machine room or wiring closet environment.
Mental: Ability to work under pressure and meet deadlines; ability to prioritize tasks; strong learning capability; ability to interact effectively with others of varying technical competency, vendors, managers, and other technical research staff; ability to work effectively with other groups within the SEI and Carnegie Mellon. Good technical problem-solving skills. Strong information organization skills as well as good oral and written communication skills are required.
Other: Ability to provide technical support on a 24x7 basis is required, including weekends. There is a rotating on-call component to this position. Candidate must respond to outage events via remote access (in appropriate circumstances) within 30 minutes. Some situations in this role will demand an on-site response; on-site response to the local SEI facility must be achieved within 60 minutes barring extreme adverse weather conditions. Candidates will be subject to a background check and must be eligible to obtain and maintain a Department of Defense security clearance.
Preferred Qualifications and Requirements:
Experience: Experience as a network/system administrator with some team leadership experience. Experience with technologies such as Blue Coat proxy, F5 LTM/APM/ASM, and Pulse NAC/VPN. Working with governmental accreditation requirements for operating IT environments and networks, such as NISPOM, DCID and STIG.
Licenses: Juniper Networks Certified Professional Enterprise Routing and Switching (JNCIP-ENT), Cisco Certified Network Professional (CCNP) or better.
Skills/Abilities: Highly desirable candidates will also have working experience with intrusion/anomaly detection, network forensics, and vulnerability assessment tools/techniques and load balancing technologies.
Accountability: Employee is accountable for describing, implementing and/or maintaining an efficient, reliable and secure configuration of computing services in support of the SEI initiatives and/or a sponsor/client. Employee may be responsible for the proper handling/destruction of confidential and sensitive information.
Direction: Employee will be expected to work under minimum supervision within the defined scope of authority and in accordance with SEI IT operating guidelines.
Decisions: Under management direction, the employee will decide the appropriate configuration for production computing services. Employee will determine how best to allocate and/or acquire resources necessary to implement and evolve information services. Employee will determine the cause of computing problems and take corrective action in a timely fashion when a system/service fails or becomes unavailable. Employee will describe the appropriate procedures to configure and maintain a particular computing system to support one or more critical business functions in a secure manner.
Supervisory Responsibilities: Employee may, at the manager or team leader’s discretion, task/supervise other employees in completion of specific tasks. Employee will provide assistance to staff members / clients in the proper configuration/use of computer hardware and software services and tools.
Job Functions or Responsibilities:
40% Maintenance and evolution of data network(s).
25% Mentoring, guidance, and interaction with other staff.
15% User infrastructure problem identification / resolution.
5% Develop draft documents on the proper configuration/use of network facilities.
10% Support other SEI Infrastructure production services.
5% Maintaining awareness of evolving trends.
100% TOTAL EFFORT
Organizational Chart: IT Director < Network and Infrastructure Engineering Manager < Network Engineering Team Lead < Senior Network Engineering Team Member
Carnegie Mellon University is an EEO/Affirmative Action Employer – M/F/Disability/Veteran