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Air Force Engagement Manager - Boston Location - 2004845 

EOE StatementCarnegie Mellon University - Software Engineering Institute considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.

Position Summary: This position will be responsible to the Director/Deputy Director, Software Solutions Division (SSD), for overall management of the SEI Boston operating location.  In this capacity it will be responsible for leading staff and work in the Boston office.  It will also be responsible for developing business and customer relations primarily in Boston, but also in other areas associated with Air Force PEO for Command, Control, Communications, Intelligence and Networks (C3I&N) and PEO Battle Management missions including PEO C3I&N (San Antonio) and PEO Battle Management (Offutt).  Primary SEI interface with senior leadership in the Boston area to include but not limited to Air Force PEOs, Directors of Engineering (DoE), and Program Directors of potential and managed work at Hanscom Air Force Base and other Northeast Locations.  Responsible for developing support requirements within Air Force PEO portfolios as well as other federal and industry customers in the Boston area and Northeast corridor as appropriate.  This position will coordinate closely with technical and business development staff in the Software Solutions Division (SSD) and other SEI programs.  This position requires working with teams to enable the Department of Defense, Civil Government and other organizations to enhance predictable performance and mission assurance in the acquisition, evolution, sustainment and operations of software-reliant systems.  Key business development activities include understanding customer requirements and challenges and addressing them with tailored solutions.  Manages execution of all assigned work in the Boston area by regularly meeting with customer leads to ensure SEI work is meeting expectations. 


Minimum Qualifications and Requirements:

Education/Training: Bachelor's Degree in Systems Engineering, Computer Science, Information Systems, Software Engineering or related discipline or equivalent combination of experience and training

Experience: The candidate must have at least: BS or equivalent degree in relevant discipline with ten (10) years applicable experience; MS or equivalent degree in relevant discipline with eight (8) years applicable experience; PhD or equivalent degree in relevant discipline with five (5) years applicable experience. The candidate must have experience in systems engineering or software engineering development and management. Must be knowledgeable of the software engineering and/or systems engineering disciplines as well as understanding the DoD, Intelligence Community or Federal Agency acquisition processes. The candidate should have experience in business development; in building, leading, managing and participating on cross-functional, high technology teams; should be able to operate effectively with all organizations and be able to interact diplomatically with partners, customers and sponsors.

Skills/Abilities: Detailed knowledge of leadership and management, business development, systems engineering, and the space domain and must be familiar with at least two of the following competencies: requirements, architecture and design, program and acquisition management, performance improvement, assurance, security.

Experience in at least three of the following: DoD or Federal Agency systems acquisition on major programs; solid technical breadth and understanding of all aspects of the end-to-end systems and acquisition lifecycles (e.g., requirements, design, implementation, testing, etc.); major DoD, Intelligence Community, or  Federal Agency systems acquisition policies and directives; architecture development and evaluation, survivability/resilience; sustainment; systems engineering of software intensive systems; measurement and metrics; system of systems engineering; requirements development and management. 

Strong leadership and management skills.  Excellent written and verbal communications skills and the ability to present to high visibility stakeholders. Proven program and project management skills including interfacing with clients, team building, developing proposals, and establishing relationships with new DoD and/or government clients; programmatic and project management skills (e.g., ability to develop project plans, track deliverables, manage risks, perform staff planning, provide budget oversight). Ability to lead and participate in multidisciplinary teams.  Ability to develop new business opportunities which will be demonstrated in the 6, 12 and 24 month evaluation periods.

Physical/Mobility: Normally sedentary with some mobility; frequent travel is required; also must adjust to a work schedule that requires some weekend and evening hours.

Environmental Conditions: Normal office setting with extended use of a computer and other electronic devices.

Mental: Flexibility, multi-tasking, ability to meet short deadlines.

Other:  Candidates will be subject to a background check and must be eligible to obtain and maintain a Department of Defense security clearance.


Preferred Qualifications and Requirements:

Education/Training: Master's degree in Systems Engineering, Computer Science, Information Systems, Software Engineering, or acquisition management with eight (8) years of experience.

Experience: Progressively responsible experience in technical and project management activities relating to technical products and services of large industrial organizations and experience in related areas across the Federal Government specifically as it relates to establishing and growing business opportunities and interfacing with customers.


Accountability:  Responsible for leading technical support to assigned programs within the Boston and Northeast corridor, primarily the Air Force PEO level work at Hanscom AFB.

Responsible for the development of a balanced portfolio of customers to contribute proportionately to the annual Software Solutions Division (SSD) total funding and ceiling objectives.

Direction:  Acts independently with little or no supervision.  Expected to act in support of the Software Solutions Division (SSD) goals and objectives and to coordinate and communicate appropriately with the Division Sr. Management, Team Leads, SSD Business Managers, and SEI Technical Staff.  Models, leads and is committed to the SEI mission to advance software engineering and related disciplines to ensure the development and operation of systems with predictable and improved cost, schedules and quality.

Location:  SEI Boston Office

Decisions:  Customer negotiations for the work scope, delivery and cost. Personnel performance management and assessment.  Determining skill mix necessary to meet customer expectations.

Supervisory Responsibilities:  Administrative supervision of personnel assigned to the Boston office. Will participate fully in the process of hiring new employees. 


Job Functions or Responsibilities:

40%     Execution Management - Responsible for managing the life-cycle activities for assigned customers, including but not limited to customer qualifications, PWP development, contract negotiation, scope statement development, budget management, on time commitments, and follow-up to ensure customer satisfaction.

15%     Personnel management - Responsible for supervising assigned team members. Interfaces with SEI technical programs and business and financial services.

15%     Requirements Development - Responsible for eliciting, defining and coordinating customer requirements with customer POCs on Project Work Plans (PWPs) within the purview of the SEI Boston Operating Location.  Coordinates scope statements with SSD Technical Directorates, as well as other SEI Divisions where appropriate.

10%     Resource Planning - Responsible for monitoring assigned personnel and ensuring there is coverage for all individuals assigned to the SEI Boston location.

10%     Staffing Development - Responsible for working with SEI Human Resources (HR) to develop and execute staffing plan for SEI OL-Boston

8%       Administration/Travel - Travel likely required to alternate customer sites and other venues to meet with current and prospective government clients and collaborators.  Additionally travel will be required back to SEI Pittsburgh.

2%       Professional development - Will be required to expand knowledge to better understand SEI policies, processes, products and services, as well as expanding the Federal Government customer base.



Organizational Chart: SSD Director/Deputy Director > SEI Operating Location – Boston Lead


Carnegie Mellon University is an EEO/Affirmative Action Employer – M/F/Disability/Veteran

Job Categories Business Operations 

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