Title

Customer Service Representative 


About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit www.amtrustgroup.com, or call AmTrust toll-free at 866.203.3037.  

Position Customer Service Rep  

Location OH, Cleveland  

Description

Be the voice of AmTrust!  Apply your customer service experience, organization and computer skills, keen desire to fulfill customer needs and ensure customer satisfaction as a Customer Service Representative in our Cleveland Customer Service Call Center.  On a daily basis, you will respond to phone inquiries from agents and insurers and achieve our standards of service excellence and one call resolution.  You will navigate your computer system and draw upon company knowledge to quickly and efficiently access needed information.  You will adhere to company policy and procedures when completing all tasks. 

 

 

 

Position Requirements

Successful candidates have at least one year customer service experience, demonstrated ability to sustain focus and complete tasks in a fast-paced environment, organizational ability and attention to detail, ability to navigate a computer and phone system, and demonstration of ability to adhere to policy and procedure.  A high school diploma  or equivalent is required. 

 

THIS IS A PART-TIME POSITION, 20 HOURS PER WEEK

HOURS ARE  MONDAY - FRIDAY 2:00 PM - 6:00 PM

 

Open Date 10/30/2013  

Full-Time/Part-Time Part-Time  

Req Number CUS-13-00023  

Shift  

Number of Openings 1  


This position is currently not accepting applications.

To search for an open position, please go to http://AmTrustNorthAmerica.appone.com



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