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Temporary Claims Assistant 

About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit, or call AmTrust toll-free at 866.203.3037.  
Position Claims Assistant  
Location NY, Albany  

Provide assistance to claim adjusters by performing a variety of support services that include, but are not limited to, those listed in the essential job functions section below.


Essential Job Functions


•Assist adjusters in contacting insureds or other involved persons to obtain missing or incomplete information.

•Provide customer service, such as giving limited instructions on how to proceed with claims, completing timely and accurate responses to customer inquiries and resolving minor complaints which arise during the claims handling process.

•Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor.

•Receives and/or returns telephone calls as directed by claims adjuster.

•Performs general maintenance of claims documents in the claim files.

•Other tasks as assigned by adjusters or supervisor.


Position involves various administrative functions during the claims process as requested by designated adjusters.  Additional duties as assigned by supervisor/manager. 

Position Requirements

•Two to four years of experience in an insurance claims department, or related experience.

•Basic knowledge of claims procedures and policies.

•Ability to take direction and make decisions.

•Proven organization and detail-orientation skills.

•Ability to learn new procedures quickly and adapt to a changing environment.

•Professional telephone demeanor and good oral communication skills.

•Ability to work well under pressure and multi-task in a fast-paced environment.

•Basic understanding of business technology.

•Ability to work in a team environment.



Open Date 11/20/2013  
Full-Time/Part-Time Full-Time  
Req Number CLA-13-00277  
Number of Openings 1  

This position is currently not accepting applications.

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