Print/Mail Room Supervisor 

About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit www.amtrustgroup.com, or call AmTrust toll-free at 866.203.3037.  

Position Print/Mail Room Supervisor  

Location OH, Cleveland  


Qualifications: This role will manage print vendors and high volume of print projects to ensure materials are produced to high quality standards, while delivering on time and on budget. Works closely with Print Director and Account Associates.
Job Requirements
• Minimum 5 years in a print and mail production role with supervisory experience
• Hold a bachelor’s degree or have comparable professional experience
• Project management and problem-solving experience
• Effective negotiation skills
• Excellent communication skills
• Excellent interpersonal and collaborative skills
• Strong commitment to quality and detail oriented
• Highly developed problem solving abilities generating creative workable solutions and anticipating issues; ability to multi-task; strong attention to detail
• Have demonstrated experience with workflow management, systems management, waste reduction and operational efficiency
• Have outstanding multi-tasking and organizational skills with an ability to complete difficult assignments without supervision in a fast paced, deadline driven environment
• Have a strong sense of urgency with a “get the job done" attitude
• Demonstrate the ability to work collaboratively, take direction from superiors, and follow company procedure
• Demonstrate sound business judgment, strong decision making and superior written and verbal communication skills
• Experience with high quality digital print and mailing technology
• Thorough knowledge of paper, print and mailing processes.
• Comfortable in a fast paced team environment
• Ability to manage a high volume of work without compromising quality
• Must be available to work with multiple shifts of production, and be available for OT and occasional weekend work when required.
• Must be proficient in MS Office (Word, Excel, PowerPoint) and Acrobat Pro

The candidate must:
• Review specifications
• Define production schedules
• Manage timelines
• Ensure quality standards
• Manage manufacturing and support services operations for print, safety, raw material stock, finished goods storage, distribution services and inventory
• Monitor performance against production standards, objectives, and budget and implement corrected action as needed
• Train, coach, and counsel staff, make work assignments, and address employee questions as needed
• Work with Print Director to develop, implement, and evaluate maintenance procedures and ensure proper repairs, maintenance, and installation of machines, and equipment for continuous production operations
• Inspect and monitor operating machines and equipment for conformance with operational standards and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules
• Requisition services, materials and supplies, such as envelopes, pre-printed forms,  equipment, or replacement parts
• Monitor inventories and the condition and maintenance of production floor to ensure adequate working conditions
• Ensure quality and consistency of product, improve efficiencies, and control/reduce waste and associated costs throughout plant operations
• Ensure the growth of the business and be committed to the company's success


Position Requirements  

Open Date 7/15/2013  

Full-Time/Part-Time Full-Time  

Req Number OPE-13-00015  


Number of Openings 1  

This position is currently not accepting applications.

To search for an open position, please go to http://AmTrustNorthAmerica.appone.com


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