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Claims Assistant II 

About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit, or call AmTrust toll-free at 866.203.3037.  
Position Claims Assistant  
Location CA, San Diego  

Claims Assistant

Position Summary:

Provide assistance to claim adjusters by performing a variety of support services that include, but are not limited to, those listed in the essential job functions section below.


Essential Job Functions

  • Assist adjusters in contacting insureds or other involved persons to obtain missing or incomplete information.
  • Provide customer service, such as giving limited instructions on how to proceed with claims, completing timely and accurate responses to customer inquiries and resolving minor complaints which arise during the claims handling process.
  • Performs data entry functions (claim checks, claim file updates, forms, form letters, electronic interfaces, etc.) as directed by claims adjuster or supervisor.
  • Receives and/or returns telephone calls as directed by claims adjuster.
  • Performs general maintenance of claims documents in the claim files.
  • Other tasks as assigned by adjusters or supervisor.
Position Requirements

Position Qualifications

Skills Required

  • Basic knowledge of claims procedures and policies.
  • Ability to take direction and make decisions.
  • Self organized and detail oriented.
  • Ability to learn new procedures quickly and adapt to a changing environment.
  • Professional telephone demeanor and good oral communication skills.
  • Ability to work well under pressure and multi-task in a fast-paced environment.
  • Basic understanding of business technology.
  • Ability to work in a team environment.



  • High school diploma.
  • Two to four years experience in an insurance claims department or related experience.
Open Date 4/29/2013  
Full-Time/Part-Time Full-Time  
Req Number CLA-13-00087  
Shift -not applicable-  
Number of Openings 1  

This position is currently not accepting applications.

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