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Claims Adjuster III - General Liability/Comm Auto 

About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust, visit, or call AmTrust toll-free at 866.203.3037.  
Position Claims Adjuster III  
Location TX, Dallas  

This position will be handling first party and third party claims arising from our general liability and commercial automobile policies. These claims will involve investigation of coverage, liability, damages, development of settlement strategy and litigation management. The claims will arise from various jurisdictions throughout the country and, as such, will require experience in multiple jurisdictions. Multiple state adjuster licenses will also be required.  The anticipated pending claim volume will be in the 135 feature range.


 Essential Job Functions

  • Review, process and conclude high exposure liability claims or those limited in exposure but occasionally complex in nature.
  • Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys.
  • Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential.
  • Conduct a thorough analysis of liability and damages.
  • Continually assess exposure and evaluate for accurate reserves.
  • Prepare Large Loss Reports and maintain ongoing claim updates.
  • Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.).
  • Determines if subrogation exists and takes steps necessary to initiate recovery efforts.
  • Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses.
  • Document all correspondence, reports, discussions and decisions.
  • Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry.
  • Provides quality service to all customers.
  • Mentor less experienced staff members.
  • Assist Supervisors and Claim Department with requested tasks or special projects.
Position Requirements


  • Ability to manage relationships in a fast paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
  • Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
  • Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
  • Ability to multi-task and handle large volumes of work in a short period of time.
  • Ability to communicate effectively and clearly, both orally and in writing.
  • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
  • Ability to work independently with self-initiative.
  • Time management skills, organizational skills and ability to prioritize issues and tasks.
  • Ability to effectively operate computer equipment and applications.
Open Date 3/20/2013  
Full-Time/Part-Time Full-Time  
Req Number CLA-13-00033  
Number of Openings 1  

This position is currently not accepting applications.

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