High school graduate or equivalent
Strong organizational and analytical skills
Sense of priority and attention to detail
Must value a high degree of accuracy
Ability to handle multiple tasks simultaneously
Prior experience in a customer service role
Collaborative in nature
Effective communication skills
Intermediate PC skills (Windows)
Proficient typing and keyboarding skills
Assertive problem solving skills
Ability to work well independently or as part of a team
Ability to work in a changing fast-paced environment
Undergraduate degree in operations, accounting, finance, or related education and experience
Three to five years of related experience
Advanced PC skills (Windows), specifically spreadsheet skills (Excel, Quattro Pro, Lotus 123)
Prior experience in a financial/banking institution
Familiarity with basic accounting procedures
Knowledge of card processing procedures and requirements
Physical Activities and Requirements of This Position:
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.