Title

NetBackup Support Analyst 


Description

NetBackup Support Analyst

Backup Administrator in Mason, OH.


Job Summary: You will work within a 24/7 team of peers focused on providing administration and engineering support for a large, enterprise backup and recovery environment. Individuals in this role will receive lots of on-the-job training to enable the performance of their job duties – expect to GROW! This is an entry level position that will teach you highly sought after skills.


Essential Duties: Team will be responsible for the following within an enterprise backup environment for a global customer: Monitoring, administration, assist external teams in troubleshooting, document and handle service tickets, execute technical changes, escalation of issues to other teams, customer satisfaction, and reporting.

Required Qualifications: Personal experience with multiple operating systems (Linux, UNIX a plus). Experience with data backup, able to demonstrate excellent troubleshooting skills, great customer service / communication skills, understanding of IT service management principles (incident, problem, change) also a plus, and the ability to quickly learn new technologies / operating system platforms (be ready to give examples). The right candidate will be able to demonstrate a passion for IT and technology, and the ability and desire to learn quickly and pursue excellence in everything they do.


Additional Information: Team will be providing 24-hour support so you have to be flexible to work multiple shifts even though you will have steady hours. Training WILL be provided to enable the performance of essential duties.

 

Position Requirements  

Location Cincinnati, OH  

Full-Time/Part-Time Full-Time  

Shift Various Shifts  

Category Information Technology  

About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, eCommerce, and retail store venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM has a national presence with branch and satellite offices from California to New Jersey.

In addition to selling products, PCM has the capabilities and resources to consult, configure, install, implement and support what we sell. Service offerings include:

• Networking and infrastructure solutions
• Enterprise systems and storage solutions including data migration, replication, disk/tape storage management, SAN, NAS and virtualization
• Integration and configuration solutions
• Monitoring and operations solutions
• Advanced printing solutions
• 24/7 Help Desk
• System refresh and installation solutions
• Staff Augmentation resources
• Recycling & disposal solutions

PCM has received certifications and authorizations from all major manufacturers. From A+ to CCIEs, business analysts to architects, we have the expert staff to advise clients in making best-fit technology decisions.
 

Tags  

Req Number INF-13-00251  

Internal Approved REQ# PCM-BILL-1308-06  


This position is currently not accepting applications.

To search for an open position, please go to http://pcmall.appone.com



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