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IT Infrastructure Program Manager 


Job Summary:

Demonstrates an understanding of customer s tactical goals and effectively participates in the development and implementation of business solutions. Manages project risk through comprehensive mitigation assessment and planning techniques. Actively manages the work efforts of multiple functional resources through the project plan. Establishes basic scope control procedures. Develops documentation; monitors and reports project status; assesses the effectiveness and accuracy of documentation. Initiates and maintains reporting relationships with project stakeholders including team members, peers, managers, customers, vendors, and other affected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects; gathers input and feedback. Analyzes and reports project status and research information; monitors project performance to maintain the quality of services, deliverables, and content. Effectively assists in directing both internal and external resources to achieve business solutions within project guidelines. Responds to operational issues and RFI s within defined areas of responsibility while progressing on project work. Collaborates and communicates with other project managers and leaders to coordinate cross-project initiatives and activities. Identify and eliminate obstacles to solution plans, business goals or implementation. Assists in the development and implementation of contingency plans. Assist n the development of project budgets in compliance with the company s financial practices.

Essential Duties:

·         Defines and manages the scope of work for each individual project

·         Develops and manages the critical path of projects and project master schedule

·         Interviews and places resources based on skill sets to complete defined tasks

·         Manages within the budget of the project including controlling scope creep, additions, progress delays, etc.

·         Reports and manages staff productivity

·         Participates in forecasting and planning sessions

·         Responsible for deliverables associated with managing projects at SARCOM such as: a project plan, communication plan, project charter, and a scope statement

·         Manages the project team for each individual project

·         Counsels and coaches employees on improving performance and career advancement

·         Handles all escalated client issues and works with the client and team members to achieve resolution

·         Assist sales with selling of projects

·         Give customer presentations on project status


PMP certified, ITIL certified a big plus

Position Requirements

Qualified candidates should have a minimum of 5 -7 years Project Management experience in Information Technology Field; experience managing operational functions.

Location Sacramento, CA  
Full-Time/Part-Time -unspecified-  
Shift -not applicable-  
Category Information Technology  
About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, eCommerce, and retail store venues. With annual sales of $1.5B+ , 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM has a national presence with branch and satellite offices from California to New Jersey.

In addition to selling products, PCM has the capabilities and resources to consult, configure, install, implement and support what we sell. Service offerings include:

• Networking and infrastructure solutions
• Enterprise systems and storage solutions including data migration, replication, disk/tape storage management, SAN, NAS and virtualization
• Integration and configuration solutions
• Monitoring and operations solutions
• Advanced printing solutions
• 24/7 Help Desk
• System refresh and installation solutions
• Staff Augmentation resources
• Recycling & disposal solutions

PCM has received certifications and authorizations from all major manufacturers. From A+ to CCIEs, business analysts to architects, we have the expert staff to advise clients in making best-fit technology decisions.

PCM is an Equal Opportunity / Affirmative Action Employer ' Minority / Female / Disability / Veteran  
Req Number INF-13-00094  
Internal Approved REQ#  

This position is currently not accepting applications.

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