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Title

P/T Warehouse PC Technician 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Responsibilities:
• Provide basic PC support to end users and breaking down and setting up computers.
• Respond to telephone calls, email and personnel requests for technical support
• Document, track and monitor Service Desk tickets to ensure resolution in compliance with service level agreements.
• Ability to communicate technical information to non-technical personnel.
• Ability to install, support and maintain computer desktops, laptops thin clients, printers and/or related hardware and software.
• Manage the current telephone system: add, remove and change phone extensions, move phones as necessary.
• Receive, prioritize, and document end-user issues and actively resolve end user help requests.

 
Position Requirements

Experience/Specifications:


* Must have experience building computers from the box.

• Basic understanding of computer systems
• Must possess outstanding interpersonal, verbal/written communication skills
• Self structured, independent thinker with a strong sense of urgency 

 
Location San Diego, CA  
Full-Time/Part-Time Part-Time  
Shift Days  
Category Information Technology  
About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+, 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM has a national presence with branch and satellite offices from California to New Jersey.

In addition to selling products, PCM has the capabilities and resources to consult, configure, install, implement and support what we sell. Service offerings include:

• Networking and infrastructure solutions
• Enterprise systems and storage solutions including data migration, replication, disk/tape storage management, SAN, NAS and virtualization
• Integration and configuration solutions
• Monitoring and operations solutions
• Advanced printing solutions
• 24/7 Help Desk
• System refresh and installation solutions
• Staff Augmentation resources
• Recycling & disposal solutions

PCM has received certifications and authorizations from all major manufacturers. From A+ to CCIEs, business analysts to architects, we have the expert staff to advise clients in making best-fit technology decisions.


PCM is an Equal Opportunity / Affirmative Action Employer ' Minority / Female / Disability / Veteran  
Tags  
Req Number INF-13-00075  
Internal Approved REQ#  

This position is currently not accepting applications.

To search for an open position, please go to http://pcmall.appone.com



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