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Sr. Network Engineer / Solutions Consultant 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Sr. Network Engineer / Solutions Consultant 

(Position location: Atlanta, GA / FL or Shelton, CT))

Business Development Consultants are responsible for driving service sales opportunities that require business and IT consulting as a precursor to functional offerings.  This team will work with account executives to share our service capabilities with customers in the context of cohesive solutions representing the various disciplines in solutions and services within PC Mall Inc.  This team will be composed of individuals who have a clear working knowledge of our service capabilities as well as our delivery methodologies, and will be able to coordinate and create proposals (SOWs) and presentations to our client base representing our capabilities in the context of the resolution of the client problem or opportunity.   Ideally there will be at least one member of this team in each of Montreal, Chicago and Torrance/Irvine.  This team will also work with subject matter experts (SMEs) in the various service groups that we have, to further define a customer’s needs, and refine/present our offerings to that customer accordingly

Opportunity Management

  • The SBDC is a Subject Matter Expert for Solution Offerings and capabilities (PSO, LSO, MSO and Abreon) and (to a lesser extent) our IT strategies and OEM partnerships
  • Work with Account Executives to Qualify and Quantify service/consulting opportunities
  • Use the SRC Tool to document and track service opportunities, gather requirements, qualification data, initial findings and meeting notes
  • Work with SMEs, Service Management Team, Solution Consultants, Account Executives and customers to drive and document Service Opportunities
  • Remain the primary point of contact on consulting opportunities for Account Executives and work in conjunction with sales management to strategically position and drive opportunities (Project Management)
  • Provide regular project status to Account Executives
  • Escalate issues as-needed when we fail to meet client requirements due to internal support, capability, or problems with strategy

Pro-Active Business Development

  • Work with account executives and sales management on annual account plans for strategic acquisition targets and existing accounts that have been designated for high growth opportunity. (meet with account execs regularly to probe their account bases for service opportunities, make joint calls with account execs, etc.)
  • Review PreSales/Solution requests and quotes for missed service opportunities and provide follow-up recommendations
  • Train AEs on service sales strategies and tactics

Responsible Opportunity Handling

  • Ensure customer satisfaction in strategic engagements
  • Quality escalation to function area executives
  • Engagement and ownership of opportunity until completion
Position Requirements


  • College degree or 7+ years of consultative selling experience
  • Minimum seven (7) years experience in a broad range of disciplines, including LAN, WAN, Voice and Data Center
  • Knowledge of WinTel technologies including server, storage, network, office productivity products, and standard OSes
  • Thorough knowledge of Word, Excel, PowerPoint, Visio and other productivity tools
  • Substantial experience creating Statements of Work (SOW)
  • Superior written, verbal and presentation skills
  • Entrepreneurial self-starter who can liaison with various groups and constituencies to identify, create and present IT business solutions for customers
  • Knowledge of project management; PMP is a plus
  • CCNP or ASE, CCIE or MASE Preferred

Reports to:        

Location Atlanta, GA  
Full-Time/Part-Time Full-Time  
Shift First  
Category Information Technology  
About the Organization Providing IT solutions nationally since 1987, PCM, Inc. is an industry recognized, publicly traded, value-added direct marketer of technology products, services and solutions to businesses, government, education, and individual consumers. Fully accredited and authorized by major manufacturers including HP, Apple, Cisco, Microsoft, Dell, and 1500 others, PCM offers product and service solutions through field sales, call center, and eCommerce venues. With annual sales of $1.5B+, 3000 employees and over 400,000 products available, PCM delights in serving small, medium and enterprise level businesses.

PCM has a national presence with branch and satellite offices from California to New Jersey.

In addition to selling products, PCM has the capabilities and resources to consult, configure, install, implement and support what we sell. Service offerings include:

• Networking and infrastructure solutions
• Enterprise systems and storage solutions including data migration, replication, disk/tape storage management, SAN, NAS and virtualization
• Integration and configuration solutions
• Monitoring and operations solutions
• Advanced printing solutions
• 24/7 Help Desk
• System refresh and installation solutions
• Staff Augmentation resources
• Recycling & disposal solutions

PCM has received certifications and authorizations from all major manufacturers. From A+ to CCIEs, business analysts to architects, we have the expert staff to advise clients in making best-fit technology decisions.

PCM is an Equal Opportunity / Affirmative Action Employer ' Minority / Female / Disability / Veteran  
Req Number SOL-12-00006  
Internal Approved REQ#  

This position is currently not accepting applications.

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