Inside Sales Role Summary: The primary mission of the Inside Sales Representative is to provide customer service and develop and maintain relationships with O'Neal customers in order to generate business that is profitable, sustainable and collectable. Individuals in this job classification are expected to interact directly with the customer in all phases of the sales and distribution process, and to constantly reinforce O'Neal's commitment to quality and service. Role Responsibilities include: • Act as the internal account coordinator for assigned accounts, and to assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary. • Prospect for new business in those segments of the market which are more economically handled internally - those accounts which need not be assigned to either an Outside Salesman or Account Manager. • Interact directly with customer to offer quotes, follow up on quotes, accept orders, and personally enter into O'Neal's online order fulfillment system date necessary to initiate the sales/ distribution process. • Continually provide feedback on sales opportunities to district management and Outside Sales. • Coordinate with warehouse operations personnel to ensure the delivery of customer orders on a timely basis, and with the highest possible level of quality. Inside Sales Representatives are expected to coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems.
Required Skills: To qualify for consideration an applicant must possess the following skills. Possession of these skills is a prerequisite for employment. • Office Equipment: operate a 10 key desk calculator and be familiar with personal computers. • Education and Language: speak conversational English. Special Skills: Above average skill required in the areas of communication (oral and written), development and maintenance of interpersonal relationships,
This position is currently not accepting applications.
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