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Title

Help Desk Support 

Description
  1. Install, configure, and administer companywide computers, printers, mobile devices, and other end-user equipment.
  2. Ensure appropriate configurations and standards are met on all company computer systems.
  3. Work with vendors to resolve technical problems on equipment and systems.
  4. Assist Infrastructure Administrators and Engineers to provide support for network, servers, and security.
  5. Provide first level technical support for helpdesk requests.
  6. Ensure proper helpdesk escalation to second and third level support technicians.
  7. May be involved in special projects as required by Infrastructure Manager.
  8. Sustain a current knowledge of company computer and mobile technologies.
  9. Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others.
  10. Complete all other tasks or projects as assigned.
  11. Demonstrate behaviors consistent with those of the Company’s Core Values at all times.
 
Position Requirements

Preferred Qualifications:

Education/Training:  High School Diploma or equivalent/Technical Training

Licenses/Certifications:  Microsoft MCTS/MCSA Certification

Experience:  Minimum one (1) year related experience

Knowledge/Skill:  Proficiency with MS Windows Client/Mobile Operating Systems and client software, computer hardware, Active Directory, Windows networking, wireless networking, and printers; Customer service oriented troubleshooting & support skills

 

Essential / Physical Requirements:

1.  Lift/Carry 20 lbs.

2.  Sitting for entire shift 

3.  Work indoors entire shift

 
Realistic Job Preview  
Full-Time/Part-Time Full-Time  
About the Organization Columbia Distributing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://ColumbiaDist.appone.com



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