Job Summary Performs various supervisory activities for Supervision of companion/sitters, scheduling of client care, maintenance of client records and employee records, office billing and payroll responsibilities and other office coordination duties. Essential Functions -Answers telephone, take inquiries or messages using good telephone technique. -Helps maintain client records for the Agency to ensure compliance with record requirements. -Maintains full employee personnel records for the Agency ensuring compliance with renewal of documentation requirements, unemployment claims, workers’ compensation documentation and other legal or regulatory requirements. -Helps maintain various office records; i.e., insurance and financial client information, etc. -Maintains and tracks needed supplies. -Prepares billing packets, including all forms and appropriate attachments as required by payors. -Assigns client numbers to new client cases. -Performs payroll duties including verifying and/or computing of time sheets for payroll. -Schedules client cases with appropriate field employees, making all follow through calls necessary to produce an effective, smooth flowing schedule. -Assists with field employee hiring orientations, in-services, disciplinary actions, etc. -Implements field employee safety programs. -Attends appropriate office meetings. -Performs on-call coordinator duties as needed. -May be required to assess new client referrals for homecare. -May be required to supervise companions on the job every 122 days or as often as needed. |
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