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Account Director 

Category Account/Client Services  
Location Greenwich, CT  
Full-Time/Part-Time Full-Time  
Req Number 13-0000121  

Are you into creating Big Ideas that change the world? Are you constantly on the lookout for “what’s next”? Do you get excited about facing down challenges? Are you leadership material? If so, then you could be the person TMAct is looking for.  

Who We Are

Simply put, TMAct is the greatest promotions agency ever built, and we’re not happy yet.  We live in a world of big ideas and jaw-dropping execution. Emotion is our brand, and storytelling our craft. We operate in a highly collaborative environment, where ideas can truly come from anyone, including our clients. We are go-to. We are award hogs with enough Pros, Reggies, ADDYs and Agency-of-the-Year metal to make our reception look like the Iron Throne. We work hard and play harder. We are restless, thick-skinned, and we won’t stop until we can drop the word “promotions” from “greatest promotions agency ever built.”

Who You Are

You’re passionate about your work and commit to whatever it takes to get the job done. You believe the team is stronger than the individual. You have an entrepreneurial spirit.  You look, you learn, you envy and you become better. You’re a big picture thinker who’s courageous enough to pursue your passions.



As the lead agency contact, the primary role of the account director is to be the strategic liaison for clients and partner agencies. The account director will also serve as the internal agency team lead and oversees the management of staff:

•        Demonstrate confidence, authority and solid decision making as the agency’s leadership voice.

•        Provide oversight of agency resources to ensure projects are delivered as promised, on time and on budget, and create positive business results.

•        Effectively plan and organize the work of yourself and your team to handle the account efficiently and productively.

•        Broker strategic partnerships/alliances that provide clients with never-before-done ideas that drive business performance.


Team leader:

•        Create an inspiring working environment that encourages the team to push the limits of ideas and their own career growth.

•        Evaluate support staff and develop individual growth plans.

•        Work with agency leadership on internal initiatives.


New business development:

•        Support VP in growing client business.

•        Contribute to RFPs and agency new business efforts.


Exhibit mastery of written business communication as well as presentation skills:

•        Lead internal and client presentations.

•        Develop a persuasive presentation and story-telling style.

•        Be clear in communication and written direction to team members and clients.


Apply strategic skill set to assist in the development of our client’s businesses:

•        Lead the strategic development process, providing strategic insight and thought leadership from program development to agency POVs.

•        Lead the development of the client annual business planning process.

•        Partner with planning and creative leads on the development of the creative brief.


Exhibit problem-solving abilities and provide solid, efficient solutions:

•        Work with team to proactively mitigate and resolve problems.

•        Actively assess agency processes and business challenges to improve outcomes.

Position Requirements


• Bachelor’s degree in business, marketing or communications

• 8+ years of client services experience, advertising/promotional background

• 6+ years management/mentorship experience

• Proficient in creating national consumer/shopper or retail promotions

• Proficient in promotion management and logistics including rules and regulations

• Strong working knowledge in digital strategy, implementation, and production

• Event activation experience required

• Solid experience examining/synthesizing research and insight development

• Comprehensive knowledge of the creative process

• Excellent organizational, verbal and written communication skills

• Extensive experience creating, leading and delivering presentations

• Proficient in Microsoft Office

About the Organization WHO WE ARE
We live in a world of inspired ideas and jaw-dropping execution. Emotion is our brand; storytelling our craft. We operate in a collaborative environment, where ideas can truly come from anyone. We are go-to. We've won enough Lions, Effies, Pros, Reggies, ADDYs and Agency-of-the-Year metal to make our reception area look like the Iron Throne. We are happy, scrappy, entrepreneurial and looking to improve.

The Marketing Arm is a next-generation consumer engagement agency that integrates, collaborates and delivers across four primary areas: Promotion and shopper marketing; sponsorship and activation; digital; and experiential marketing.
With a focus on sophisticated planning across all promotional channels, we develop comprehensive integrated marketing programs for more than 100 blue-chip brands. Among our 25 capabilities are mobile marketing, shopper marketing, content creation, sports sponsorship consulting, consumer and corporate events, celebrity talent buying and digital word of mouth.

Named the 2012 "Agency of the Year" by Chief Marketer magazine, we've earned over the last three years more than 100 major industry awards and honors, including two Cannes Lions, a 4A's Jay Chiat Award for Strategic Excellence, the Promotion Marketing Association's Gold Reggie, and a Gold Effie. In the last two years, The Marketing Arm was honored by the Sports Business Journal as the "Best in Corporate Consulting" (2012) and the "Best in Sports Event & Experiential Marketing" (2011).

Named by Workplace Dynamics as one of the top places to work every year since 2010, The Marketing Arm has a strong culture that touches a 500-person corporate staff in its offices in Dallas, NYC, Chicago, LA and London. The agency is part of Omnicom's Diversified Agency Services. Follow us on Twitter, LinkedIn, Instagram and Facebook, and visit our blog.  

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