Title

Cashier - Seasonal 


Learn More About This Position  

Description

GENERAL SUMMARY

The primary focus of the Cashier is to be a customer service and product knowledge expert who is committed to building and sustaining a long term relationships with our customers by providing an environment that enhances the buying experience. They are accountable for helping to drive sales and profitability. Our Sales Cashiers must adhere to all company guidelines, procedures and applicable state and federal laws to ensure efficient daily operations. They must demonstrate high standards of performance and exhibit those standards. The ability to develop and maintain long term customer relationships is critical.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Ensure each customer is welcomed into the store in a warm and genuinely sincere manner.
  • Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth. Demonstrate detailed knowledge of all products and services.  Assist Sales staff with guest interactions as necessary to ensure an exemplary guest experience.
  • Positively affect profitability in the areas of customer service, sales, inventory/ expense control and risk management.
  • Accurately and efficiently ring sales on registers and maintain cash/credit according to strict handling procedures.
  • Maintain an awareness of all promotions and advertisements.
  • Responsible for effective implementation of all visual merchandising standards and operational direction.
  • Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion.  Help create merchandise presentations and displays that have impact, are customer focused and maximize sales.
  • Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into CMRG “fans” by encouraging return visits.
  • Ensure a unique, memorable and emotional customer experience.  The word “NO” is not in our vocabulary – we must strive to be the customer’s “Champion”!

 

 

Position Requirements

QUALIFICATIONS

  • 1 year of retail experience preferred.
  • High school diploma or equivalent required; college or university degree helpful, but not required.

SKILLS

  • Excellent interpersonal, creative problem solving, organizational and time management skills.
  • Demonstrates superior customer service techniques and experience with problem/complaint resolution.
  • The ability to read, analyze and interpret company policies and procedures and communicate effectively with all levels of the organization.
  • Strong basic math skills and solid computer skills.
  • Ability to learn, interpret, apply and retain a variety of instructions and policies and procedures furnished in written, verbal, diagram or schedule form.
  • Applicants considered for this position will be required to pass a pre-employment assessment and may be required to pass a background check.

ENVIRONMENT & PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the associate is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk and hear.
  • The associate is occasionally required to stoop, kneel, or crouch.
  • The associate must regularly lift up to 10 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus and gauge color.
 

Full-Time/Part-Time Part-Time  

Exempt/Non-Exempt Non-Exempt  

Location 9214 MADISON HEIGHTS  

About the Organization Who are we, and what's our claim to fame? We're probably a lot bigger than you'd think! Casual Male Retail Group, Inc. is the largest retailer of big & tall men's apparel with operations throughout the United States and Europe. We provide the big and tall niche markets, both domestically and internationally, with a wide range of fashionable apparel from top designer brands such as Calvin Klein, Nautica, Robert Grahm, Castagne, Polo Ralph Lauren, Michael Kors, and Nat Nast, as well as many comparable, competitively priced private label brands.

Casual Male Retail Group operates over 450 stores which include Casual Male XL retail and outlet stores, Rochester Big & Tall stores and Destination XL stores. Our direct to consumer business includes catalog and e-commerce sites for Casual Male XL and Rochester Big & Tall in the U.S. and six European countries, and B & T Factory Direct, LivingXL.com and ShoesXL.com in the United States.

Casual Male's corporate headquarters, call center and distribution center are located in Canton, Massachusetts. The company continues to operate with the philosophy that people are its greatest asset. Casual Male prides itself on its entrepreneurial spirit and its many innovations in the retail business. We are proud of our commitment to promote from within and offer excellent career opportunities, and a competitive benefits package for full time associates.
 


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