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Patient Care Coordinator - RN -Home Care 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 26 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and senior care services.

ProMedica`s senior care division, formerly known as HCR ManorCare, operates 335+ assisted living facilities, skilled nursing centers, memory care communities and hospice and home health care agencies. Services are provided in 26 states and currently operate under the brand names Heartland, ManorCare, ProMedica and Arden Courts. Over the next 6 months, the senior care entities will continue to rebrand to ProMedica.

Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address and lead in social determinants of health, champion healthy aging and cultivate innovative solutions. For more information about ProMedica senior care services, please visit  
Specific Job Detail None Specified 

Sign-on Bonus None Specified 



**$5,000 SIGN-ON BONUS**

Responsible for coordination of patient care and services in the areas of audit and compliance; visit authorization, complex case management and customer service. Completes medication review of all patients with therapy only services.  Supports field operations by assisting clinicians with communication and relay of information between disciplines, physicians and vendors to obtain necessary orders and supplies for patient care. Demonstrates knowledge of the State Nurse Practice Act, agency policies and procedures, Medicare Conditions of Participation, and professional home care standards.  Reviews clinical record and documentation within the context of care coordination.



  1. Completes review of comprehensive assessment and discusses concerns with care team.
  2. Incorporates disease management strategies to improve patient outcomes.  Utilizes the nursing process as a framework for the delivery of care.  Demonstrates ability to systematically assess situation and triage appropriately.
  3. Provides initial and ongoing reports to insurance companies and managed care vendors to obtain visit authorization.  Obtains orders from the physician for care extensions or prn visits.  Monitors visit utilization for assigned caseload and identifies areas of concern and completes appropriate follow-up with the team.
  4. Supports field operations by assisting clinicians with communication and relay of information between disciplines, physicians and vendors to obtain necessary orders and supplies for patient care.
  5. Participates in unit meetings, taskforce activities, and quality improvement activities.  Pursues educational opportunities to enhance competencies, knowledge base and skills.    
  6. Participates in on-call/weekend/holiday responsibility as requested.
  7. Performs other duties


Education: Associates degree.

Skills: BLS, Working knowledge of Microsoft office products

Years of Experience: 1 year recent acute care clinical 

License: Licenses RN in state of Ohio, Michigan, or both depending on service area.


Education: Bachelor’s degree preferred.

Skills: Previous experience with a computer documentation system

Years of Experience: 1 year home care or case management



Must have excellent organizational and problem solving skills.  Must be a team player, flexible and able to handle multiple tasks at one.  Strong customer and effective interpersonal skills required.  



Personal Protective Equipment:

Physical Demands

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio.  For more information, please visit

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

Equal Opportunity Employer/Drug-Free Workplace

Educational Requirements Currently licensed as a Registered Nurse (RN) in good standing with the State Board in which he/she practices.  
Position Requirements

Minimum of one year experience in providing medical, oncology, home health care, or hospice nursing preferred, may be specified by state. Previous management or supervisory experience preferred.

Location 4350 - ProMedica Home Health Care - Sylvania, Ohio  

This position is currently accepting applications.

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