Email Opening Title Receptionist  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   About the Organization ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states. The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 45,000 employees, 11 hospitals, 2,100+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and senior care services. ProMedica`s senior care division operates 330+ assisted living facilities, skilled nursing centers, memory care communities and hospice, palliative and home health care agencies. Services are provided in 26 states and the majority now operate under the ProMedica brand and Arden Courts. Over the next few months, the rest of our entities under the Heartland and ManorCare names will rebrand to ProMedica. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address and lead in social determinants of health, champion healthy aging and cultivate innovative solutions. For more information about ProMedica senior care services, please visit www.promedicaseniorcare.org.   Specific Job Detail Greet everyone entering front door and exiting front door, make sure everyone signs in and out in the book. Make sure everyone has a visitors pass with the days date on it. Example: Good morning, Afternoon or Evening have a nice visit, / Good bye have a good evening (if bad weather tell them to be careful) COVID - 19: Make sure everyone signs in on questionnaire, take temp. Extend offer to be tested for COVID with Rapid test. Ask if they have COVID vaccine and / or boosted. No Food Delivery workers should be allowed past the double doors (NO food delivery to a residents room) Attend to personal affairs before or after work, no personal visitors as in friends to hang out at front desk. Face Sheets: Admission gives the receptionist a hand written face sheet, the reception will then enter the information in PCC, all information must be correct, HRD explained that you should double check by making with a red pen, that way if you need to stop to help family, answer the phone or page, you will know where you left off. Monitoring the camera screen for Front Entrance 2 views, Back door entrance, Patio. Rossville is a non-smoking facility. Wander guard/Exit Seeker binder/book. Any resident with a wander guard that comes into the lobby will cause the alarm to sound. Receptionist will need to ask patient to step away front the door and notified nurse supervisor. Receptionist must print out patient list each day to have up-dated information.   Sign-on Bonus None Specified  Description ProMedica Senior Care, formerly HCR ManorCare, provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. The Receptionist is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction. As the Receptionist, you are a member of the Administrative Team. The Business Office Manager is the coordinator of this team. Courteously greeting visitors and directing visitors appropriately. Operating switchboard and training others for relief purposes. Efficiently processing incoming and outgoing calls. Filing and copying documents as needed. Typing correspondence, written communication and reports from hard copy as needed. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare.   Educational Requirements High School Diploma or GED.   Position Requirements Proficient PC skills. Working knowledge of copier, fax machine, and printers. Ability to operate switchboard, previous experience with multi-line system. Excellent communication skills. Demonstrated ability to interact with a range of people in an open, friendly, customer-oriented manner. Ability to work independently.   Location 525 - ProMedica Skilled Nursing and Rehabilitation - Rossville- Rosedale, MD   This position is currently not accepting applications. To search for an open position, please go to http://hcrNews.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

 

AppOne.comTM   copyright©1999-2021 HR Services, Inc. Click here for technical assistance.