Share Email Opening Apply Now Title Servicing Quality Control Auditor  About the Organization Founded more than 25 years ago, Indecomm blends intelligent automation with deep mortgage banking expertise to deliver groundbreaking mortgage innovations that help businesses optimize operations and achieve competitive advantage. Backed by a 1500-strong global workforce, Indecomm's automation-as-a-service approach benefits mortgage organizations, enabling them to offer better borrower experiences by streamlining middle and back-office operations. Indecomm takes an automation-first approach, partnering with large and mid-sized lenders, servicers, mortgage insurers, and title companies to create efficiencies at every phase of the mortgage lifecycle. Specifically, Indecomm products and services leverage robotics process automation (RPA), supervised automation, and machine learning to tackle the industry's most complex operational challenges.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Remote   Description Position Title: Servicing Quality Control Auditor Classification Non-Exempt /Full-Time Location: Remote 'Indecomm is an Equal Employment Opportunity Employer' Job Description: The Servicing Quality Control Auditor at Indecomm is responsible for conducting servicing quality control audits, ensuring compliance with state and federal regulations. This role involves researching regulatory changes, maintaining knowledge of investor guidelines and requirements (FNMA, FHLMC, HUD, GNMA, FHLB), and performing qc audits on clients' servicing portfolios, including Performing and Non-Performing/Default loan files. The auditor will collaborate with various teams to enhance servicing qc business line and provide feedback on loan compliance and quality. Job Duties/Responsibilities: Perform monthly Quality Control reviews of the Loan Servicing platform to ensure compliance with all federal, state, and investor requirements. Support monthly sampling and selection process for servicing qc clients, based on agency requirements and/or client requirements. Operate successfully in various systems and applications, including Indecomm's audit platform (AuditGenius), client servicing systems, sub-servicer servicing systems, AllRegs, MERS and other related systems. Maintain an understanding of the current and applicable federal laws and regulations and investor guidelines related to mortgage loan servicing. Clearly describe any relevant information found within the loan file in the form of exceptions/findings, using concise, detailed commentary. Partner with Servicing QC Manager to run client audit reports in a timely manner. Assist with checklist updates, creation of job aids, updates to reporting dashboards as needed. Support MERS reviews as needed. Review and make final determination on rebuttals and responses from client or sub servicer, on audit findings cited. Assist members of Servicing QC team with other duties and projects as required.   Position Requirements Requirements 5+ years of mortgage servicing experience with emphasis in compliance, audit, or quality control. 5+ years of origination and/or servicing operations preferred. Able to use Microsoft Word, Excel, Power Point, and/or Outlook. Understanding of FHLMC/FNMA/FHA/VA/USDA/GNMA guidelines and State/Federal regulations. Understanding of various banking regulations. Prior experience working with loan servicing systems, particularly MSP and AllRegs, preferred. Effectively handle multiple assignments while meeting departmental performance measures. Excellent verbal and written communication skills. Ability to organize and coordinate projects for timely delivery to clients and leadership. Ability to provide outstanding customer service to client partners. Strong analytical skills and demonstrated decision-making ability. Ability to collaborate with others in a team setting in a fast-paced environment. Rapidly adapts to changing information, conditions and/or unexpected opportunities. Please note: This job description is not intended to be all-inclusive. Applicants may be required to perform additional responsibilities as needed. Qualifications: Preferred: Bachelor’s degree or Equivalent. 5+ years’ experience in Servicing QC or equivalent experience in Mortgage loan Servicing Functions, including, but not limited to: Loan Onboarding, Payment Admin, Escrow Analysis, Collections, Bankruptcy, Loss Mitigation, and Foreclosure. About Indecomm: Founded more than 25 years ago, Indecomm is a leading provider of business services and technology for the US mortgage industry. Indecomm offers support at every stage of the mortgage lifecycle with automation, software, outsourcing, project management, compliance, and education. With a focus on technology solutions first, utilizing Indecomm’s AuditGenius™ web-based software, we partner with large and mid-sized lenders, services, mortgage insurers, and title companies to achieve one specific goal-to help them grow. Why join us? • Competitive salary • Full benefits: Medical, Dental, Vision • Flexible schedule • PTO and holidays Proud to be an Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.   Req Number MOR-25-00007   Salary Range   Position Servicing Quality Control Auditor   Division Lending Solutions Group   Open Date 8/20/2025   This position is currently accepting applications. 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