Email Opening Title Patient Access Scheduling Specialist - Clinic Scheduler  Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Description The Patient Access Scheduling Specialist ensures that patients can obtain appointments for medical care, supportive services, handling incoming calls and arrange transportation when needed. Patient Access Scheduling Specialists are integral to the Integrative Healthcare Model at NNHOPES, ensuring that patients are scheduled for services, and that providers and supportive staff team members have manageable and appropriate patient panels. Serving as a vital liaison between patients and services, Patient Access Scheduling Specialists ensure maximum capacity utilization through collaborative work with providers and medical assistants. Through leveraging and analyzing the schedule to find openings for patients and optimize the overall schedule, Patient Service Specialists assist NNHOPES in serving a larger number of patients in receiving health care in an efficient, effective manner while optimizing resource utilization. Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work – Northern Nevada HOPES! At HOPES, we’re more than just a healthcare provider — we’re a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community. Purpose-Driven Work Be part of a team that’s transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada. People-First Culture At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do. Career Growth & Development We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education. Exceptional Benefits 100% employer-paid health insurance Life insurance options 3 weeks of PTO in your first year 12 paid holidays annually Paid Parental Leave (after 12 months) 24/7 Employee Assistance Program   Position Requirements Due to real and potential conflicts of interest that exist when HOPES Behavioral Health providers render services to their coworkers, it is HOPES’ policy (Policy HR0005) that HOPES employees may not access HOPES Behavioral Health Services. For the same reason, current Behavioral Health patients/clients cannot be employed by HOPES. Accordingly, you hereby acknowledge and understand that if you are receiving services from a HOPES Behavioral Health provider at the time you are offered and accept employment with HOPES, you have the option of rescinding your acceptance of employment or finding a new behavioral health provider outside of HOPES before starting employment with HOPES. MINIMUM QUALIFICATIONS:  Bilingual required. Proven ability to maintain professional conduct, including appropriate boundaries required. Experience with customer services and utilizing busy phones/multi-tasking required. Computer literate required. Experience with EMR scheduling systems or utilization management. Prior scheduling experience preferred. Prior healthcare experience preferred.   About the Organization Northern Nevada HOPES is a nonprofit community health center operating two clinics and a transitional housing community in the heart of Reno, Nevada. Our one-stop-shop integrated care model helps us meet our patients where they're at and make medical and behavioral health care more accessible to medically under-resourced populations. Services we offer include adult and pediatric primary care, chronic disease management, nutrition services, behavioral health counseling, substance use counseling and treatment, case management, on-site pharmacies, and more! We accept most insurance plans, including Medicare and Medicaid, and offer discounted services for uninsured patients, so anyone who needs care can access our services. HOPES is a proud member of the Northern Nevada Best Places to Work Hall of Fame, as well as a recipient of the Best Places for Working Parents award and the Candid Platinum Seal of Transparency for nonprofits. Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home. We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.   EOE Statement Northern Nevada HOPES is an Equal Opportunity Employer. We prohibit discrimination on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, parental status/pregnancy, national origin, age, physical or mental disability, genetic information, or veteran status in all employment practices.   Salary Range $20.50-$24 DOE   This position is currently not accepting applications. To search for an open position, please go to http://NORTHERNNEVADAHIVOUTPATIENT.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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