Share Email Opening Apply Now Title Host/Hostess - Frankie Bones HHI  Description Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Promote, work, and act in a manner consistent with the mission of the SERG Restaurant Group. Warmly and graciously greet all guests and seat them at tables. Open the front door for guests entering or leaving the restaurant when possible. Provide guests with menus and inform them of their server's name upon seating. Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited. Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with guests to ensure satisfaction with food and service. Answer telephone calls and respond to inquiries or transfer calls. Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed. Inform guests of establishment specialties and features. Receive and record guests' dining reservations. Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary. Relay messages to servers and bussers as needed. Thank guests as they leave and invite them to return. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Take and prepare to-go orders. Operate cash registers to accept payments for food and beverages. Assist with preparing and serving food and beverages.   Position Requirements Able to understand and speak using the predominant language(s) of guests Able to work in a standing position for long periods of time (up to 5 hours) Possess organizational and multi-tasking skills Ability to communicate clearly Exceptional grooming habits Reliable transportation Must be eligible to work in the United States to apply please email: jnorris@serggroup.com   About the Organization   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Benefits *Health Insurance for qualified individuals *Supplemental Insurance for full-time and part-time employees *Discounts at all of the SERG sister restaurants *Opportunities for advancement   Salary   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Line Cook - Frankie Bones HHI in Hilton Head Island, SC Posted on: 7/10/2025 [Apply Now] Line Cook-Skull Creek Dockside in Hilton Head, SC Posted on: 7/9/2025 [Apply Now] Bartender - Poseidon in Hilton Head Island, SC Posted on: 7/8/2025 [Apply Now] Host/Hostess - Poseidon in Hilton Head Island, SC Posted on: 7/8/2025 [Apply Now] Host/Hostess - Skull Creek Boathouse in Hilton Head Island, SC Posted on: 7/7/2025 [Apply Now] Other Jobs Within 60 Miles Delivery Driver - Giuseppi's Bluffton in Bluffton, SC Posted on: 4/30/2025 [Apply Now] Line Cook (nights & weekends) - Giuseppi's Bluffton in Bluffton, SC Posted on: 5/22/2025 [Apply Now] Server - Giuseppi's Bluffton in Bluffton, SC Posted on: 7/3/2025 [Apply Now] Line Cook - One Hot Mama's Bluffton in Bluffton, SOUTH CAROLINA Posted on: 3/19/2025 [Apply Now] Host/Hostess - One Hot Mama's BLUFFTON in Bluffton, SOUTH CAROLINA Posted on: 4/9/2025 [Apply Now]

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