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Title

Homeowner Services Coordinator 2026 

Number of Openings 1  
About the Organization Green Country Habitat for Humanity's Mission Statement: Seeking to put God's love into action, Green Country Habitat for Humanity brings people together to build homes, communities and hope.  
Description

Summary/Objective

The Homeowner Services Coordinator is responsible for assisting the Homeowner Services team meet Green Country Habitat for Humanity's (GCHFH) housing goals by coordinating homebuyer education, financial education workshops, and housing counseling for pre-purchase, rental, and credit counseling services. Administrative responsibilities include processing intake information, input of applicant and homebuyer tracking data, report generation and mortgage servicing.

Essential Functions

  • Maintain official records and documents, and ensures compliance with federal, state, and local regulations.
  • Maintain a working knowledge of significant developments and trends in the industry.
  • Maintain confidentiality of client information as required by agency and/or state and federal regulations.
  • Assists in community outreach and marketing for homebuyer education, and budget and credit workshops.
  • Conducts group intakes and collects required documentation, authorizations, and disclosures.
  • Registers clients seeking to purchase a home or other home related services.
  • Creates case or client files containing personal and financial information to determine the status of a homeowner.
  • Update HomeKeeper client file with all changes throughout relationship.
  • Assist with home dedications, groundbreaking, and other events in collaboration with the Marketing Department.
  • Enters all monthly payments and money orders into Keystone system.
  • Enters and disburses payments for principal and escrow in Keystone, codes, and forwards to accounting for processing.
  • Maintains homeowner insurance invoices and enters into Keystone.
  • Receives and process calls from homeowners inquiring about their monthly payments.
  • Creates, prints, and mails monthly statements, and late notifications to homeowners to include making collection calls.
  • Process monthly report for credit report.
  • Assist with processing mortgage applications.
  • Acquire HUD certification within 90 days.
  • Assist Homeowner Services with other tasks as required.

Other Duties

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties for this position. Duties, responsibilities, and activities may change at any time with or without notice.

EEOC Statement

Green Country Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 
Position Requirements

Experience / Education

  • Spanish and English required.
  • Mortgage and client service experience preferred.
  • Knowledge of HUD policies, procedures, state, and federal regulations is preferred.
  • Proficient in the operation of intermediate level office equipment and software programs; including but not limited to: Client Management Systems (CMS), Microsoft Suite (Word, Excel, PowerPoint).
  • Knowledge to assemble, analyze and report data and information in a clear, precise, and objective manner.
  • High degree of organizational and time/people management ability.
  • Must be understanding, non-judgmental, solutions oriented and a problem solver.
  • Ability to build positive and strong relationships with potential homebuyers, key lenders, and customers.
  • Excellent interpersonal, oral, written and communication skills, and ability to work effectively on a team.

Knowledge, Skills, and Abilities

  • Ensures policies and procedures are followed.
  • Ability to maintain confidentiality of sensitive information.
  • Ability to meet deadlines and program outcomes.
  • Knowledge of evaluation and outcome measurement.
  • Ability to change course where appropriate.
  • Display a high level of initiative, effort, and commitment towards completing assignments efficiently, work with minimal supervision and demonstrate responsible behavior and attention to details.
  • Excellent time management, problem prevention, and problem-solving skills.
  • Work and communicate with internal and external customers to meet their needs in a polite, courteous, and cooperative manner, committed to quality service.
  • Excellent verbal and written communications skills in both English and Spanish.
  • Respond appropriately to supervision, follow policies, and cooperate with staff members.
 
Full-Time/Part-Time Full-Time  
Compensation  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Tags  

This position is currently not accepting applications.

To search for an open position, please go to http://TulsaHabitatforHumanityInc.appone.com



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