We are currently seeking individuals who are passionate about building dream vacations and establishing relationships. Using your vast product knowledge as a Travel Advisor, you will research, present, confirm, and manage all aspects of the client's travel from initial request to completion. The Travel Advisor is responsible for making professional, accurate, cost-effective travel arrangements for clients within the company guidelines and standards, while delivering exceptional customer service.
Responsibilities:
-Completes travel arrangements for client with air, hotel, car, tour, rail, cruise, and ground transportation that meet the needs of the client, while utilizing preferred vendors.
-Follows company procedures, guidelines, and standards to provide best in class customer service.
-Builds customer profiles.
-Prepare and distribute clients' travel documents.
-Use proactive sales outbound calls to help generate business.
-Develop relationships with clients to generate return business and secure new business.
-Fully informed and stays abreast of all airline rules, regulations, tariffs, and other industry requirements and accurately applies this information when making travel arrangements.
-Research and provide solutions/alternatives for customer travel.
-Maintain a working knowledge of and use of Client Base (CRM) technology.
-Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives.
-Maintains a high level of competency, initiative, confidentiality, and professional demeanor.
-Participates fully as a team member in completing all functions related to servicing the client.
Who we're looking for:
Positive attitude with self-motivation.
Willingness to utilize proven techniques to grow your business.
Understanding of computer reservation programs (GDS), such as SABRE, is a plus.
A minimum of two years of experience with consultative sales and relationship building.
Effective verbal and interpersonal skills.
Deadline oriented and able to work efficiently and manage multiple priorities.
- Direct Sales, Customer Service, Research, Travel, and CRM system experience are all beneficial skills and experience for the Travel Advisor position.
Benefits:
In addition to your compensation, you will be eligible to receive benefits which are offered to all full-time employees. These include medical, dental, vision, life insurance, 401k, paid time off and voluntary supplemental plans offered through Aflac. Eligibility for all plans begins the first day of the month following 60 days of employment. In addition, Bon Voyage Travel contributes toward any medical plan you choose that Bon Voyage sponsors.
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