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Title

Banquet Captain 

Division JW Marriott Houston  
Description

The Banquet Captain will coordinate and organize the service details for banquets, receptions, and various social events.

Responsibilities

  • Assess banquet schedule and requisition extra help as necessary for efficient operations and service.
  • Direct the team in setting up tables, arranging seating, and managing the decoration process to create a welcoming atmosphere.
  • Develop a structured serving plan and ensure timely, orderly, and professional delivery of each course with a quiet and courteous atmosphere.
  • Manage wait staff and setup teams, providing training to ensure staff readiness and smooth service.
  • Warmly greet guests and attend to their needs, observing to anticipate requests, time courses, and transition smoothly when the meal is completed.
  • Support the day-to-day operations of the banquet department to ensure efficient event execution.
  • Monitor and ensure accurate banquet checks, maintaining financial control and compliance with company policies.
  • Actively contribute to both the setup and service processes, ensuring a smooth flow throughout the event.
  • Track, maintain, and store banquet equipment, ensuring everything is accounted for and in good condition.
  • Adhere to security, safety, and emergency procedures, as well as energy-efficient practices, to ensure the well-being of guests and staff.
  • Step into the role of Banquet Manager when needed, overseeing the department’s operations and ensuring event success in their absence.

Education and Experience

  • HS Diploma or equivalent
  • Minimum 6 months experience in banquets or food services

Licenses/Certifications

  • TIPS certification and Food Safety certification

 
Position Requirements

Successful completion of a background check is required prior to employment.

 
Category Banquets  
Location JW Marriott Houston 261  
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
CA Pay Range  
Number of Openings 1  
Req Number BAN-25-00020  
EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

 

This position is currently accepting applications.

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