The Director of Quality and Compliance reports to the Chief Executive Officer and is responsible for leading the organization's management team, ensuring the consistent achievement of operational and program development objectives, being a steward of the organization's culture and delivering high quality clinical and service experience for the program's clientele. In partnership with the Chief Executive Officer, the Director of Quality and Compliance is responsible for the strategic direction of the Facility. The Director of Quality and Compliance leads the Directors and Managers in program quality and improvement, with a strong focus on client safety, care and experience.
Essential Functions and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Provide leadership in developing program, organizational and service-improvement plans with the Chief Executive Officer, and Chief Clinical Advisor, Managing Partners and the facility staff.
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Support all of the Facility's departments (e.g., Clinical, Admissions, Milieu, etc.).
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Maintain official records and documents, and ensure compliance with federal, state, and local regulations.
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Ensure project plans consider fiscal management including operating within the approved budget, ensuring maximum resource utilization, and maintaining the organization in a positive financial position.
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Professionally, ethically, and compassionately relates to clients, families, referral sources and staff at all times.
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Model and reinforce positive behaviors of clients, and promotes social interaction by conversing with them, participating in activities with them, etc.
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Knowledge of current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and relate issues.
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Ability to demonstrate awareness and respect for cultural, lifestyle, age, gender, and sexual orientation diversities of clients and staff; apply knowledge of age, gender, and multi-cultural counseling skills.
Minimum Qualifications
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Bachelors' Degree, MBA, Ph.D., or Psy.D. preferred OR comparable 5 or more years of experience in a related field.
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Solid project management skills, including project preparation, analysis, decision-making, roll-out and plan integration.
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Specific, required, current, and active licensure, registration, or certification must be maintained in good standing.
Physical Demands
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
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Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
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While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand.
Work Environment
These work environment characteristics are representative of the environment the jobholder will encounter while performing the responsibilities of the job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
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