Share Email Opening Apply Now Title IT Support Technician  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Job Summary: The IT support professional makes sure the company’s computer software and hardware remains functional and accessible for all employees. Duties/Responsibilities: Resolving IT support requests from employees. Answering employee questions regarding computer systems. Gathering and analyzing data to diagnose problems with computer systems. Changing configurations, settings and permissions to fix computer issues. Generating sign ins for new hires during the onboarding process. Installing new software and hardware drivers and updating existing ones as needed. Updating employees on the status of their service requests. Logging all service requests and updating tickets as needed. Troubleshooting and resolving issues related to computers, printers, and other hardware devices. Troubleshooting a wide range of network and hardware issues including but not limited to HHR terminals. Windows OS support and configuration. Supporting PC and laptop hardware. Other duties as assigned. Required Skills/Abilities: High-level knowledge of commonly used software, hardware and applications. Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language. Demonstrated written communication skills to create useful support logs. Analytical and problem-solving skills to troubleshoot and diagnose issues . Time management skills to provide updates and fixes within a promised time frame. Multitasking skills to assist multiple employees at once. Observational skills to recognize warning signs that indicate potential problems. Customer service skills to interact professionally and positively with employees and coworkers. Education and Experience: High School Diploma or equivalent, Associates degree in computer science preferred. Certification from Google, Microsoft, or Cisco. Comp TIA A+ Technical training in help desk support, support technician, or help desk technician. Knowledge of basic computer hardware, including PC, servers, switches, and routers. 1+ years related work experience. Salary starting at $20/hour to $23/hour DOE plus medical, dental, vision insurance and paid time off.  Successful candidates must pass background check and drug screen.    Position Requirements   Full-Time/Part-Time Full-Time   Shift Various Shifts   Position IT Support   Close Date   Number of Openings 2   Exempt/Non-Exempt Non-Exempt   Open Date 10/4/2025   Location Evanston   About the Organization   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Human Resources Generalist in Evanston, WY Posted on: 10/20/2025 [Apply Now] Dunkin Attendant in Evanston, WY Posted on: 10/1/2025 [Apply Now] Gaming Cashier in Evanston, WY Posted on: 5/28/2025 [Apply Now] Cage & Assistant HHR Manager in Evanston, WY Posted on: 10/4/2025 [Apply Now] HHR Gaming Technician in Evanston, WY Posted on: 10/4/2025 [Apply Now]

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