Share Email Opening Title Customer Service Team Member  About the Organization Richmond Express is a locally owned and operated delivery company that has been serving the Richmond community for over 30 years. As an on-demand courier company we offer same day deliveries with outstanding customer service. Our clients rely on our customer focused team because we provide our partners with CARE - Compassion, Accuracy, Reliability and Efficiency. Our Richmond Express team prides itself on creating an environment that encourages new ideas and updated technology to support those ideas. We work hard to ensure that all employees feel heard and have a voice. We encourage and facilitate growth within our organization as we work toward a common goal of providing outstanding customer service. Are you looking for a team that makes you feel supported and offers opportunity to grow? Do you aspire to work for a company where every day is different? Richmond Express might be a perfect fit!   Full-Time/Part-Time Full-Time   Number of Openings 1   Position Customer Service Team Member   Description Richmond Express Courier Service and Warehousing is seeking a professional and customer-focused Customer Service Team Member to join our team! Schedule Monday through Friday 7a-3p Candidates would be responsible for:   Assisting clients Answering calls and emails with compassion and accuracy Working with the team to provide service in line with the Richmond Express standard Managing and keeping files   This position is ideal for individuals who prefer a challenging and dynamic environment.   What we offer:   Competitive base pay. Paid time off (after a 6 months) Medical, vision, dental and term life Annual performance assessments   Qualifications:   Valid driver's license 2 Years prior customer service experience   What you’ll be doing:   Providing excellent service in a dynamic office environment Building a rapport with clients and drivers Providing insight and feedback to ensure client expectations are met Providing the excellent customer service that Richmond Express is known for   What is required:   A positive attitude Strong verbal and written communication skills Strong interpersonal skills Self-motivation Ability to pass a background check and pre-employment drug screening.   Why should you work for us?   Richmond Express is a growing company with a stable work environment, having been around for more than 30 years! As a family-oriented company, we understand the importance of work/life balance. We are proud to be a V3 certified employer! (Virginia Values Veterans) We encourage growth within the company, many of our administrative team has been promoted from within!   Richmond Express encourages a fun, dynamic and inclusive culture.   Shift Days   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://RECSLLC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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