Email Opening Apply Now Title Customer Service CES Texas  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Customer Service   Description Customer Service to work in our fast-paced office dealing with the Import community. Servicing customers via phone and emails to provide most current information and problem solving. Responsible for data entry into Safeway's Transportation Management System (Trinium). Responsible for daily customer communication related to US Customs exam container moves. Responsible to ensure no cargo is released prior to clearance of US Customs holds. Prepares and thoroughly checks charges to ensure they are free of error prior to sending to customers. Works directly with customer on obstacles that can arise due to terminal related delays and issues. Dictates customer expectations to members of the dispatch team. Respond to customer or US Customs inquiries via phone and email. Check driver documents for container and LCL pick ups at the CES Check system to ensure cargo is released/charges paid/freight release present Ensure trucking company is authorized to pick up chassis/ Receives chassis from outside truckers Communicates with SSL to resolve any issues   Position Requirements Customer Service Billing Problem Solving Ability to Multitask Outlook and Word, Excel Resolving Conflict Attention to detail and accuracy Ability to learn and use new software Energetic and team oriented High school diploma/GED Required Associates degree or bachelor’s degree Preferred Minimum of 2 years in a similar role is preferred Experience with Transportation Management System is Preferred Ability to always remain professional and courteous with customers Excellent verbal and written communication skills   Full-Time/Part-Time Full-Time   Shift Days   Salary   Position Customer Service CES Texas   Division East Coast CES of Texas   Post Internal Days 0   Created By Bernadette Jaume   Number of Openings 1   Number Filled 0   Exempt/Non-Exempt Non-Exempt   Hiring Manager(s) Kevin Shadiack   Req Number CUS-26-00026   Open Date 10/28/2026   Location Houston   About the Organization   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Out Gate Clerk / Customer Service Rep in North Charleston, SC Posted on: 10/27/2026 [Apply Now] Account Manager in Elizabeth, NJ Posted on: 10/19/2026 [Apply Now] Customer Service Representative in Elizabeth, NJ Posted on: 9/28/2026 [Apply Now] Other Jobs Within 60 Miles Transportation Manager in Baytown, TX Posted on: 10/2/2026 [Apply Now] Warehouse Manager in Baytown, TX Posted on: 4/9/2026 [Apply Now] Warehouse Manager in Baytown, TX Posted on: 6/22/2026 [Apply Now] Warehouse Lead in Baytown, TX Posted on: 10/13/2026 [Apply Now] Warehouse Supervisor in Baytown, TX Posted on: 10/14/2026 [Apply Now]

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