Share Email Opening Apply Now Title Customer Service Representative  Open Date 8/19/2025   Position Customer Service Representative   Category Customer Service   Description Speed Global Services is avidly seeking a Customer Service Representative to add to our growing team!! As a Customer Service Representative, one would be responsible for acting as a primary contact for our Clients to assist with orders, shipments, invoices, and handling any issues that may arise. One would be responsible for set accounts and providing daily support via phone, email, and the Customer Relationship Management System. Duties and responsibilities Interacts with set Clients by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner Processes and inputs all client orders Produces stock reports to check for product availability Produces all related paperwork and necessary information required for customer work orders Coordinates special and last minute shipping requests with the Operations Department and Transportation, expediting any order as necessary Provides follow up with other departments to ensure service standards are being met Assures proper invoicing of accounts by verifying computer generated invoices Prepares shipping and tracing information to customers as required Communicates customer feedback to management including any signs of dissatisfaction Acts as a liaison between the warehouse and the Client in administration of the accounts and between the office and customers regarding invoicing and credit changes Oversees all paperwork associated with orders and maintain the corresponding files Maintains current and accurate procedure manual, which details the processing requirements for each account. Salary: $18/hr - $24/hr   Position Requirements Qualifications Must have a HS Diploma, GED or equivalent Customer Service experience preferred. Strong computer skills and ability to utilize various systems. Able to maintain a positive, professional and constructive tone with team members, management, brand, and retail customers. Excellent written and oral communication skills, attention to detail, and organizational skills. Proficiency with Microsoft Office, particularly Excel and Word.   Safety Requirements Must wear closed toe and heal shoes when in the warehouse area.   Physical requirements This position will is administrative in nature and will require the ability to sit, talk, or hear; frequently required to stand, walk, reach, bend, and lift up to 15 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Shift Days   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Keywords   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Salary $18/hr - $24/hr DOE   This position is currently accepting applications. Apply Now

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