Email Opening Title IDD Case Manager/Supports Coordinator  Category IDD   Description IDD Case Manager/Supports Coordinator | Traverse City NLCMHA is seeking a Case Manager/Supports Coordinator in our Traverse City office. Employees in this clinical position are responsible for ensuring continuity of services, with a primary responsibility for assuring that the case management functions are carried out: assessment, planning, linking, coordinating monitoring and advocacy. Will act on behalf of consumers to assure that services are offered consistent with the Board's mission statement and applicable policies and procedures. The Case Manager/Supports Coordinator reports to the Operations Manager as assigned. This position has no direct supervisory responsibilities. ESSENTIAL FUNCTIONS: Provide supports coordinator/case management services to assigned individuals. The core elements of supports coordinator/case management include assessment, service plan development, linking/coordination of services, reassessment/follow-up, and monitoring of services. Complete a comprehensive social work assessment for each case management qualified consumer assigned annually in preparation for the Individual Plan of Service (IPOS). Coordinate and serve as chairperson in the development of an integrated IPOS for all assigned consumers on an annual basis minimally, including a pre-planning process. Amend or develop a new IPOS when significant changes occur in services or consumer status. Link assigned consumers to needed assessments and service providers, both internally and externally, as indicated by individual recipient needs. Schedule and participate in intra and interagency meetings as needed to advocate for and coordinate services, to evaluate the recipient's progress and to ensure rights and freedoms are protected. Make and document referrals to appropriate agencies when NLCMHA does not provide the needed service(s). Examine assigned consumer status and needs, as defined in the IPOS, and will document the case management service provided in written progress notes. Complete a comprehensive IPOS Review for all assigned consumers as appropriate. Responsible to monitor overall service provided to ensure services are being provided consistent with the IPOS document and that identified activities or services have been completed as established. Perform adult foster care home placement and follow-up functions consistent with applicable standards, including oversight of personal care services. Participate in the Northern Lakes Community Mental Health Emergency Services Program as credentialed and privileged to do so. Assist co-workers, as both situation and time provides, providing day emergency services. Coordinate with other agency staff procurement of adaptive equipment and medical/dental services as identified in the IPOS. Stay abreast of entitlement programs and will assist assigned consumers in applying for and maintaining benefits. Coordinate with clinical services staff the development of behavioral plans, as required, and will ensure compliance with Behavioral Treatment Committee procedure. Participate as a resource person, in program/service reviews or audits, i.e., clinic services, specialized residential, etc. and assist as requested in completing and implementing plans of correction. Maintain current knowledge of mental health symptomatology, intervention and treatment strategies. Coordinate contracted services, (including provider training specific to the recipient) and verify that the services were delivered as specified in the IPOS. QUALIFICATIONS: Case Manager Requirements (Staff V): Bachelors Degree in social work from an accredited university or a Degree in Nursing Licensed in the State of Michigan: Licensed Bachelor Social Worker (LBSW) preferred OR Limited Licensed Bachelor Social Worker (LLBSW) OR Licensed RN Must maintain licensure Ability to be credentialed by NLCMHA to provide services in this professional discipline Supports Coordinator Requirements (Staff IV): Bachelors Degree in a Human Service Related field considered Must be motivated to work with the developmentally disabled and be able to demonstrate knowledge of the special needs of this population Although this is not a requirement, it is preferred that this knowledge is in part the result of prior direct experience with a minimum of one (1) year experience working with the developmentally disabled population PAY: Staff V = $58,399 - $66,899 Staff IV = $53,270 - $60,270 BENEFITS: Medical Insurance (4 options) Dental Insurance (2 options) Vision Insurance (2 options) Health Savings Account Healthcare and dependent care flex spending account MERS Retirement Plan (with Employer matching up to 5%) Paid Time Off (18 days in 1st year) Holidays (13 days) Employee Assistance Program Short Term Disability Long Term Disability Accidental Death & Dismemberment Insurance WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This position may require irregular hours. This position may require travel by personal vehicle if an agency vehicle is not available. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occassionally: Lifting up to 25 lbs with or without assistance, Stretching/Reaching, Exposure to blood borne pathogens and infectious disease, Exposure to hazardous material, Stooping (bend at waist) Frequently: Hand/finger dexterity, Talking in person, Talking on the telephone, Hearing in person, Hearing on the telephone, Vision for close work Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Northern Lakes CMH Authority will provide reasonable accommodations to individuals with disabilties or based on sincerely held beliefs, in accordance with applicable laws. Hiring decisions are based exclusively on merit, qualifications and business needs.   Full-Time/Part-Time Full-Time   Shift Days   Number of Openings   New Hire Sign On Incentive   Pay Range Staff IV/Staff V   Number of Openings 1   Exempt/Non-Exempt Exempt   Open Date 11/2/2026   Location Traverse City Office   About the Organization   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. 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