Email Opening
Title

Teller 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, genetic information, national origin, citizenship, disability status, protected veteran status or any other characteristic protected by law. The Savings Bank will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. If you are interested in applying for employment and feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 781-486-5238.  
Description

Do you have customer service experience, and would like to make a difference by helping local customers with their financial needs?  Whether you are new to banking or are looking to transfer to a stable, authentic, community institution, we would like to hear from you!  We currently have customer service openings in our branches based around the Wakefield area.  Please apply online if you want to be part of collaborative team, supporting our local neighbors and community partners.

GENERAL SUMMARY

Participates in all daily branch operations and assists customers with account management and other financial services. Provides timely and accurate completion of customer transactions and maintains records and cash. Directs customers’ needs to appropriate division/department.

ESSENTIAL JOB FUNCTIONS*

  • Greets all lobby customers and provides appropriate assistance in daily transactions; addresses inquiries and resolves customer issues.
  • Advises customers based on knowledge of the Bank’s consumer products and services.
  • Performs basic transactions, accepts deposits and payments, cashes checks, and issues various checks.
  • Prepares individual daily balance of teller transactions.
  • Opens and services new and existing accounts.
  • Participates in bank’s sales program.
  • Complies with all required regulations, policies and guidelines pertinent to the Bank.
  • Participates in community groups/events for networking opportunities.
  • Required to participate in trainings, and comply with all Bank policies and procedures, as well as Federal and State banking laws and regulations.

 

OTHER DUTIES AND RESPONSIBILITIES

  • Completes online training, as needed.
  • Performs additional duties, as assigned.

 

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

  • High school diploma or equivalent.
  • 6 to 12 months’ experience with customer service and/or cash handling.
  • Strong written and verbal communication.
  • Basic computer proficiency.
 
Position Requirements

 

 
Full-Time/Part-Time Full-Time  
Location Andover Office  
About the Organization The Savings Bank, founded in 1869, is one of the oldest banks in the United States, and serves local communities and families. The Bank was initially chartered to provide the community with a safe place to deposit their money, get a loan to buy or build a house, or secure money for a small business. The Savings Bank has remained independent since opening in 1869, serving customers and not shareholders, and making decisions locally.

The Saving Bank's mission today is to provide the personalized delivery of innovative financial services by committed employees, coupled with an unwavering loyalty towards community relationships. The Bank employs approximately 120 people across a variety of areas to carry out this mission.

The Bank is headquartered in Wakefield, Massachusetts, and provides personal banking and business banking services through branch locations in Wakefield, Lynnfield, Methuen and North Reading and through online and mobile banking. In addition to traditional bank products and services, such as consumer and commercial deposits and loans, The Savings Bank's subsidiary, First Financial Trust, N.A., offers wealth management and estate planning.

The Savings Bank opened 1st Educational Savings Branch, based out of Wakefield High School, the first student run branch in the world. A strong advocate of financial education, the banks runs THE C.L.U.B. (Children Learning to Understand Banking) in grades 1-8 in several local schools, as well as Credit for Life Fairs at local high schools.

The Bank operates two charitable foundations: TSB Charitable Foundation (supporting the poor, the homeless, the elderly, and family services) and the Donald E. Garrant Foundation (supporting financial literacy in public and private schools [K-12] and non-profits).
 

This position is currently not accepting applications.

To search for an open position, please go to http://TheSavingsBank.appone.com



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