Email Opening Apply Now Title Front Desk Agent  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Hospitality   Description Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. DUTIES & RESPONSIBILITIES Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments   Position Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus   Full-Time/Part-Time Full-Time and/or Part-Time   Shift Various Shifts   City   State   Keywords   Position Front Desk Agent   Exempt/Non-Exempt Non-Exempt   Open Date 4/7/2026   Location Greenwyche Homewood   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Housekeeping in Huntsville, AL Posted on: 4/8/2026 [Apply Now] Houseperson in Montgomery, AL Posted on: 4/6/2026 [Apply Now] Housekeeping Room Attendant in Huntsville, AL Posted on: 3/12/2026 [Apply Now] Front Desk Agent in Huntsville, AL Posted on: 2/25/2026 [Apply Now] Front Desk Agent in Decatur, AL Posted on: 2/12/2026 [Apply Now] Other Jobs Within 60 Miles Chief Engineer in Montgomery, AL Posted on: 7/29/2025 [Apply Now] Engineer in Montgomery, AL Posted on: 7/29/2025 [Apply Now] Chief Engineer in Montgomery, AL Posted on: 7/29/2025 [Apply Now] Engineering Supervisor in Montgomery, AL Posted on: 7/29/2025 [Apply Now] Engineer in Montgomery, AL Posted on: 7/29/2025 [Apply Now]

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