Email Opening
Title

Shuttle Driver 
Description

Hotel Indigo is seeking one or two OVERNIGHT Valet Drivers

 

Valet drivers shuttle guests vehicles to and from the hotel to our secure parking garage.   This position works an overnight shift, 11pm to 7am.    Schedules can be fixed days.  A background check is conducted for this position, and a clean driving record is required.    Interested candidates should submit a resume for consideration.

 

Essential Functions:

  1. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  2. Maintains a high level of professional appearance and demeanor.
  3. Maintain the highest level of confidentiality in all areas.
  4. Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
  5. Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
  6. Demonstrate good communication skills and convey information and ideas.
  7. Licensed to operate a motorized vehicle with a clean driving record. Safely operates the shuttle within state and federal guidelines at all times.
  8. Maintains valet records as required.
  9. Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
  10. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
  11. Responsible for key control and security of all vehicles.
  12. Participates in and supports a positive, enjoyable work environment.
  13. Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

 
Position Shuttle Driver  
Position Requirements

Mandatory Job Requirements

  1. Good driving record.
  2. Ability to communicate with hotel staff, guests, and management in a professional manner.
  3. Knowledge of the surrounding area and events.
  4. Ability to work a flexible schedule, including weekends and holidays.
  5. Read, write and speak English.
  6. Ability to learn safety, emergency, and accident prevention policies and procedures.
  7. Neat, well-groomed appearance including wearing the proper uniform and name tag when working (per brand standards)

 

Accountability

  1. Maintains a high level of Quality, Service, and Cleanliness.
  2. Maintains smooth operation of shuttle services.
  3. Communicates openly with direct supervisor.
  4. Maintain a high level of quality, service, and cleanliness keeping guest survey report in an acceptable range.

Experience or Training Required

  1. High school education
  2. 1-year hospitality experience (Preferred)

License or Certification Required

Valid driver license

 

Marginal Job Functions

  1. Deliver cribs, towels, or other items to guestrooms as requested.
  2. Perform light maintenance duties.
  3. Empty exterior trash cans, assist in keeping the parking lot and grounds free of debris.

 

 

Physical Demands

  1. Sit, stand, walk; use hands and fingers to handle, or feel, for long periods, up to 8 hours at a time. Reach with hands and arms.
  2. Frequently repeat the same movements, moving in and out of the shuttle, lifting, pulling, pushing.
  3. Understand the speech of other people, and speak clearly so others can understand.
  4. Read and see details, including traffic signals and road signs.
  5. Lift up to 25 pounds regularly, lift up to 50 pounds from time to time.
  6. Stoop, kneel, twist or crouch occasionally.

Environmental Conditions

The job is considered inside/outside, the employees will spend 50% of their time inside and 50% of their time outside. Must be able to work effectively in a stressful environment, communicate well with others, effectively deal with guests and accept constructive criticism.

Must be able to change activity frequently and cope with interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential functions of this job are described above. The job requirements and features are subject to change from time to time due to the then-current needs and requirements of the Company and/or the hotel.

 

 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Shuttle Driver  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time and/or Part-Time  
Location Spokane Indigo  
Post Internal Days 0  
References  
Shift Various Shifts  
Division Hotel Indigo Spokane Downtown  

This position is currently not accepting applications.

To search for an open position, please go to http://LedgestoneHospitalityLLC.appone.com

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