The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.
A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and dedication to philanthropy.
WHO ARE WE LOOKING FOR?
The ideal candidate is an upbeat professional who enjoys the culinary arts providing members with one-of-a-kind culinary experiences. They enjoy being part of a fast-paced, start-up environment and are committed to being team players. This person should have a desire to provide an exquisitely clean kitchen environment, have a critical eye for detail, and have high expectations and standards.
PRIMARY RESPONSIBILITIES
The Chief Steward is responsible for leading our hardworking stewarding team and ensuring all pots, pans, flatware, serving utensils and other miscellaneous items are clean, sanitized and stored correctly. The chief steward must lead the effort of maintaining sanitation policies and protocols while embodying a members first approach mentality understanding how his/her actions and execution directly affect the member experience.
ABOUT THIS ROLE
- Provide leadership to create a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training employees and creating a positive, productive working environment
- Coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in food delivery, sales, costs, employee retention and member satisfaction
- Hire, train, empower, coach and counsel the stewarding team and perform team reviews
- Manage a team of stewarding staff including administrative duties such as scheduling, emails, payroll, etc.
- Oversee the washing and sanitizing of all kitchen and restaurant dishes, glassware, utensils and other equipment using a dishwasher or by hand.
- Ensures the handwashing sinks, dish areas, kitchens and bars are in compliance with state and federal guidelines of health and safety standards.
- Works with the FOH and BOH team in maintaining the pars and ordering of china, glass silverware, serve ware and kitchen smallware’s.
- Responsible for instilling the proper use and maintenance of equipment
- Maintains a working inventory of all cleaning solutions
- Responsible for the proper handling and storage of cleaning solutions and chemicals.
- Maintains cleanliness and maintenance of the dish machine and troubleshoots malfunctions when needed/ alerts Kitchen Management of problems.
- Oversees a clean and orderly kitchen area by removing trash and grease, sweeping and mopping floors and wiping down counters during shift and before leaving
- Other duties include but are not limited to overseeing sweeping and mopping floors, maintaining the bathrooms, taking out the trash, cleaning the exterior of the building, and helping with food preparation
- Administer opening and closing duties according to established side work checklist
- Works in a clean, an organized manner keeping assigned stations and service areas maintained during shifts
- Assists other team members as needed, both with and without the direction of management
- Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
- Re-stocks items and supplies as needed and alerts management of shortages
- Communicates health and/or safety concerns/violations immediately to the management
- Attends all informational meetings
- Understand all policies, procedures, standards, specifications, guidelines and training programs for The Quin
- Assists in providing training opportunities for team new members.
- Performs all other related duties as assigned
- Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, and frequently ascend and descend multiple flights of stairs. The employee is frequently required to stand, walk; sit; use hands and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 40 pounds.
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