The 'Quin House is a multi award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact.
A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.
POSITION OVERVIEW
The Membership Development Specialist supports the Membership Department in recruiting new members and growing the prospective member pipeline. This role plays an essential part in the success of The ‘Quin House’s recruitment efforts by coordinating nominee outreach, managing application logistics, and maintaining accurate data across multiple systems.
Working closely with the Membership Development Manager, the Specialist ensures that every prospective member experiences the same level of personalized attention and hospitality that defines The ‘Quin House community.
KEY RESPONSIBILITIES
Recruitment & Prospect Support
- Assist in managing the membership pipeline, tracking nominees, applicants, and prospects through every stage of the recruitment process.
- Prepare and send recruitment communications, schedule interviews, and manage follow-ups.
- Maintain accurate and detailed notes, lists, and activity logs in PeopleVine (CRM).
- Compile and update nomination, interview, and cohort tracking reports.
- Support the coordination and logistics for prospective member tours, interviews, and committee reviews.
- Complete tasks as assigned by the director superior
Administrative & Data Management
- Ensure the accuracy and timeliness of all data entry for prospects and applications.
- Maintain recruitment dashboards, pipeline summaries, and application folders in coordination with the Membership Development Manager.
- Assist with compiling reports and metrics to track recruitment performance, outreach activity, and conversion rates.
- Maintain digital and physical files to support a well-organized department.
Team & Event Support
- Support membership recruitment events, including prospective member gatherings, cohort celebrations, and networking activations.
- Collaborate with Marketing, Programming, and Operations teams to coordinate recruitment initiatives and member-facing campaigns.
- Provide day-to-day administrative support to the Membership Development Manager and the broader Membership team.
- Represent The ‘Quin House at internal and external events as a professional ambassador of the brand.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, and climb multiple flights of stairs. This position will frequently require the ability to stand, walk; sit; use hands, including shaking hands and interacting with others, and reach with hands and arms, as well as balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must be able to occasionally lift up to 10-20lbs.
QUALIFICATIONS/REQUIREMENTS
- 1–2 years of experience in administrative, recruitment, sales, marketing, or hospitality roles; experience in a private club or membership-based organization preferred.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills with a polished, professional demeanor.
- Proven ability to build rapport and foster relationships with a diverse range of individuals.
- Proficiency with Microsoft Office Suite and CRM systems (PeopleVine experience a plus).
- Ability to manage multiple priorities in a fast-paced environment.
- A positive attitude, a sense of initiative, and a genuine interest in hospitality and community building.
- Bachelor’s degree preferred but not required.
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