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Security Account Manager 


Have you or do you presently manage 5,000+ hours for your Security clients? Do you, or have you ever, managed multiple locations? Do you hire, train, coach and develop your employees to ensure Company standards are always met? Ever used WinTeam to schedule your staff or in the day to day operations management of your employees? Are you ready to step up your career to the next level? If you answered Yes to any of the above questions, then Universal Protection Service could be for you!

Universal Protection Service seeks a Security Account Manager. The Security Account Manager is responsible for the day to day operational management of an assigned client portfolio within the branch operation.

Responsibilities include:

  • Primary client contact person for assigned portfolio of accounts. Responsibility for regular face to face client interaction and proactive resolution of any operational issues at assigned client base. Maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow up, phone calls, lunches and other special events.
  • Direct and indirect supervision of security staff, including training and development.
  • Utilizing branch and corporate resources, define, address and resolve all client issues including personnel/staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service related items.
  • Ensure oversight and regular use of financial reports to manage key branch measurements, such as overtime and scheduling efficiency for assigned client portfolio.
Position Requirements

Qualified applicants for the Security Account Manager position will meet the minimum requirements as described below:

  • Bachelors Degree in Sales, Marketing or Business preferred with a minimum of 8+ years related experience with progressive managerial responsibilities.
  • Prior experience in the security industry, highly desired. Experience in scheduling, operations or other functions of security, law enforcement, and/or military experience highly preferred.
  • Current driver’s license for the state which you are applying, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required if needed.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software, specifically MS Outlook, Word, and Excel, a considerable plus.
  • Professional, articulate and able to use good independent judgment and discretion.
  • Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
  • Previous experience operating a Blackberry phone required.



Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

Division Northeast - Allied Universal Security  
Post Internal Days 0  
About the Organization Proud member of  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

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