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Lift Operations Supervisor 



Responsible for the daily operation of all lifts as well as the performance of Lift Attendants, Ticket Scanners and Lift Leads.   Also responsible for strict adherence to all standard operating procedures, which includes the completion of open/close checklists and all other lift documentation.   Providing a safe and positive guest experience is the highest priority.  Also responsible for budget compliance.



  • Conducts staff hiring, assists in scheduling, and writes performance evaluations for staff.
  • Develops, conducts, and documents training of staff.
  • Manages staff to employee appearance and conduct standards
  • Coaches Lift Operations staff to provide a courteous, friendly, helpful Guest Service and Safety experience.
  • Observes, Coaches, and Counsels staff on Lift Operations Service and Safety Guidelines.
  • Creates a fun, team oriented atmosphere while adhering to guest and employee safety guidelines.
  • Works cooperatively with peers, departments, interdepartmental contacts and vendors
  • Ensures documentation of checklists, ride count logs, employee and guest incidents, witness statements etc. are completed, legible, and timely.
  • Manages Winter Lift Operations budget to meet and or exceed goals.
  • Responsible for tracking, maintenance and operation of scanning equipment.
  • Responsible for maintaining all lift related signage.


  • Supports and works with Lift Maintenance department.
  • Works with the Risk Manager and Ski Patrol to ensure guest safety.
  • Supports and works with Security and Guest Services on scanning incidents.
  • Other Resort duties as assigned.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization  
Category Ski Operations  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Position Lift Operations Supervisor  
Position Requirements


  • Has a working knowledge of lift operations , drawing on prior lift supervisor experience.
  • Demonstrated supervisory experience in lift operations or related field.
  • Must be a strong intermediate skier or snowboarder and must have a valid driver's license.
  • Able to frequently lift up to 50 lbs.
  • Able to perform manual labor tasks including shoveling snow, chipping ice, carrying stanchions.
  • Must be able to work weekends, nights and Holidays.
  • Must be able to work outdoors in inclement weather conditions.

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