To load and unload aircraft and vehicle, sort packages, and provide efficient delivery and pick up of packages; to check shipments for conformance to FedEx features of service; to provide related customer service functions.
Provides efficient and safe delivery and pick up of packages, while representing the company in a professional manner.
Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.
Seeks additional business from current customers and attempts to gain new business; passes leads to sales department; informs sales department of significant changes in customer use/competitor's actions.
Answers customers questions on FedEx features of service, and keeps customers informed about the company and its services.
Ensures that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
Determines legality of packages including special requirements for dangerous goods and international shipments.
Separates packages by service type and destination, in accordance with established procedures.
Scans packages according to prescribed procedures.
Demonstrates proficiency in features of service and equipment.
Ensures customers have adequate supply of FedEx materials for shipping; meets aircraft and transports packages as required for sorting operations.
Loads and unloads aircraft, containers and company vehicles; operates mechanized ramp equipment to load and unload packages.
Cleans, washes and performs minor maintenance to company equipment as necessary; maintains neat and clean personal appearance to uphold company's public image.