To operate company vehicles and provide courteous and efficient delivery and pick-up of packages; to check shipments for conformance to FedEx features of service; to provide related customer service functions.
Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner.
Operates non-articulated vehicles weighing 10,001 lbs to 25,999 lbs safely and efficiently, complying with all governmental and corporate procedures. This position is not responsible for transporting placarded hazardous goods.
Accomplishes accurate and timely selection and inspection of assigned packages and the subsequent reporting of stop counts and missorts.
Seeks additional business from current customers and attempts to gain new business; passes leads to sales department; informs sales department of significant changes in customer use/competitor's actions.
Answers customer questions on FedEx features of service and keeps customers informed about the company and its services.
Ensures that packages conform to FedEx features of service, that proper labeling is provided, and that all paperwork is complete, neat, and accurate.
Determines legality of packages including special requirements for dangerous goods and international shipments; separates packages by service type and destination, in accordance with established procedures.
Scans packages according to prescribed procedures; demonstrates proficiency in features of service and equipment.
Ensures customers have adequate supply of FedEx materials for shipping.
Meets aircraft and transports packages as required for sorting operations.
Loads and unloads aircraft, containers and company vehicles; operates mechanized ramp equipment to load and unload packages.
Cleans, washes and performs minor maintenance to company vehicles as necessary, maintains neat and clean personal appearance to uphold company's public image.