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Title

EOF Secretary 

About the Organization Salem Community College is a public, two-year comprehensive associate degree granting institution located in southern New Jersey. Established by the Board of Chosen Freeholders in 1972, SCC is authorized to grant associate degrees (A.A., A.S., A.F.A. and A.A.S.) and certificates in over 40 liberal arts, business, practical nursing and technology programs of study. SCC is the only higher educational institution located in Salem County. SCC offers many of its noncredit career programs at its Salem Center which also houses the County's One-Stop Career Center. In addition, the College has three off-site instructional locations dedicated to specific programs.

Salem Community College is fully accredited by the Middle States Commission on Higher Education.  
Salary Range  
Close Date  
Description

Role:    Performs a variety of clerical and secretarial duties to support the EOF department. 

 

Major Duties and Responsibilities:

  • Assures fast and effective use of College telephone services.
  • Performs basic clerical duties and data entry functions.
  • Supplies information requested by callers or refers inquiries to the proper person or department; takes messages in the absence of the person called and advises callers to wait or call back.
  • Composes correspondence, corrects grammar, punctuation, and spelling.
  • Acts as college representative for customers and staff.
  • Answers the telephone and transfers calls or relays messages to the appropriate person; receives visitors and may channel them to the proper party.
  • Performs other clerical tasks such as filing, typing, copying, and maintaining information/mail inquiries/special target group requests.
  • Maintains databases as assigned.
  • Maintains appointment schedules, as assigned.
  • Assists in the implementation and delivery of the assigned work/activities/services.
  • Maintains essential files and records.
  • Prepares various reports.
  • Maintains adequate inventory of office supplies.
  • Works a schedule consistent with assigned responsibilities.
  • Adheres to FERPA and other regulatory guidelines.
 
Position Requirements

Experience                        Experience in customer service preferred. Experience working with students, preferably in a community college environment. Must be able to demonstrate high level of proficiency in Microsoft Excel and Word.  Additional experience with various computer software programs is a plus. Must have experience in word processing, budgets, proposals and various reporting documents. 

 

Education                          GED or high school diploma required.  Associate degree preferred.  Additional coursework in computer applications and public speaking preferred. 

 

      Interpersonal Skills           Strong interpersonal skills and ability to respond to matters of                                                   urgency to students/stakeholders and work closely with other                                                    departments.  Work involves much personal contact with others                                                      inside and /or outside the college for purpose of giving and                                                                         obtaining information, building relationships or soliciting                                                               cooperation.  Ability to provide courteous, professional customer                                                             service in a high-volume environment. 

      Technical Skills                 Working knowledge of current and emerging computer hardware                                              and software, including relevant ERP systems and all Microsoft                                                Office products.  Working knowledge of Power Campus.

      Other Skills                       Perform basic data entry functions for the work assignment.                                                      Exercise tact, patience, initiative, persistence, and good judgment                                             when helping inquirers with problems.  Capable of working with a                                                  diverse student/staff population at various levels.  Documented                                                             ability to exercise sound judgment.  Demonstrate a pleasant,                                                           outgoing personality, a stable and courteous disposition, and a                                                         record of dependability.  Quickly identify students’ needs and                                                          route them to the appropriate staff person.  Concentrate in a busy                                                    environment with frequent interruptions to the work flow. 

      Physical Requirements      The work is mostly sedentary; however, there may be some                                            walking, standing, bending, carrying of light items, driving an                                                         automobile, etc.  No special physical demands are required to                                                            perform the work.

      Work Environment           Regular exposure to favorable conditions such as those found in a                                             normal office.

 

 
Full-Time/Part-Time Part-Time  
Shift -not applicable-  

This position is currently accepting applications.

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