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Senior Quality Assurance Analyst 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Information Technology  

The Senior Quality Assurance Analyst works with product managers, project managers, software developers and other testers to support the development process. The Senior Analyst analyzes functional requirements and design documents and interacts with the business to develop test plans and test scripts.  The Senior Analyst executes the test scripts, reporting and tracking software defects/issues and resolutions. The Analyst supports the business during user acceptance testing and beta testing including responding to questions, training needs and reviewing found defects. This person assists in the creation and maintenance of the automated testing scripts.  The Senior QA Analyst mentors the Quality Analysts on test documents, software testing principles and product support. The Senior Analyst performs in a QA lead capacity on projects and on department initiatives/improvements, and also:

  • Provides support for all systems (i.e. host, TCAdvisor, TCAccess) used to maintain our client applications.
  • Participates in project meetings to review requirements and performs research on current processes as needed.
  • Plans and prioritizes test scripts to ensure the most critical components of the application are being tested.
  • Tests new development/defect fixes and coordinates user testing with the business to ensure quality and project requirements are being met.
  • Reviews system data and product quality to ensure integrity.
  • Presents identified project defects/potential improvements to project team participants for review.
  • Reviews and recommends revisions to client (external/internal) documentation.
  • Prepares and conducts automated test scripts on the most critical client-facing applications as needed.
  • Participates in production regression and software update testing during implementation releases as needed.
  • Mentors other department members on department and IT procedures.
  • Participates in product demonstrations, IT and QA process improvement recommendations, and training other analysts as needed.
  • Acts as QA lead on certain projects and department initiatives.

Minimum Requirements:

A college degree and 2-3 years’ experience in Quality Assurance and/or Business Operations or equivalent QA/business experience with at least 6 years of experience in quality assurance is required. Must have an intermediate knowledge of the software development life cycle. A fundamental knowledge of automated testing tools is preferred.  Knowledge of the financial services industry is preferred.

Must be able to write test scripts from user requirements, execute the scripts and communicate results to team participants. Must be able to design basic Excel spreadsheets and Word documents. Familiarity with Software Query Language (SQL) and automated testing tools is a plus.   Must be able to communicate effectively with others in recommending improvements, training others.

Must have the ability to communicate the state of a product to stakeholders in order to analyze risk prior to production. Must be able to follow a project schedule and juggle tasks and priorities to meet rapidly changing deadlines.  Must be self-motivated to actively pursue information, learn systems. Must be able to work relatively independently once assignments are given. Must have logical aptitude to understand interactions/workings of systems. Must be able to mentor others.

Position Requirements

At Trust Company of America, we develop software and provide service to Registered Investment Advisors, giving them everything they need to reach their full potential.  We are a challenger, going up against the big guys with a faster, simpler way to succeed.  Innovation and technology are a key part of our game plan.  We stand up for the RIA, fighting for them, because when they win, we win.

But here’s the thing: We want to do exactly the same thing for each and every one of our team members. Because when you’re happy, successful and thriving, so is TCA.

We are committed to creating a collaborative culture, where doors are always open and ideas always shared.  We’re here to give you:

  • Support from colleagues and leadership teams
  • Open lines of communication
  • Insight and education
  • Opportunities to achieve and advance

Our team members receive a comprehensive package of benefits. Some of the highlights include:

  • 3 weeks paid vacation
  • Nine paid holidays
  • 6 PTO days annually
  • Comprehensive medical and dental insurance plans
  • On-site fitness center, nutrition counseling, personal training and quarterly massage options
  • Concierge service
  • A fun, hard-working atmosphere! (Softball & bowling teams, Company sponsored happy hours etc.)
  • Casual dress
  • Company-paid life insurance
  • Company-paid long-term and short-term disability insurance
  • 401(k) plan with 25% match
  • Section 125 plan
  • Education assistance programs
Full-Time/Part-Time Full-Time  
Position Senior Quality Assurance Analyst  
Exempt/Non-Exempt Exempt  
Location Trust Company of America  
About the Organization Since 1972, Trust Company of America (TCA) has been a champion of Registered Investment Advisors, dedicated to helping them realize their full potential. TCA is the only independent RIA custodian offering fully integrated real-time technology, consultative services and back office support built exclusively for RIAs.

Here at TCA, we firmly believe that your clients should be in charge - of their practice, their growth and their clients' financial futures. That's why we provide the technology and support needed to run their business their way.


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