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Business Manager 

Category Sales and Marketing  

Position Summary: Reporting to our Sales Manager, the Business Manager will focus on executing customer vehicle deliveries and presenting value-added products/services to our MINI customers.


Job Responsibilities:

  • Presenting value added products and services to MINI customers.
  • Preparing and executing customer vehicle deliveries including reviewing all contracts with customers.
  • Handling credit applications with customers / credits lenders.
  • Updating customer information for the Business Office.
  • Handling end of lease returns and buyouts.
  • Maintaining delivery files as needed.
  • Assisting in coordinating sales activities with the Sales Department as required.
  • Liaising with customers throughout the delivery process.
  • Other duties as assigned.

Job Requirements and Qualifications:

  • Previous dealership experience in a similar Business Office position is preferred but not required.
  • Must possess a valid VSA license.
  • Strong attention to detail and highly organized.
  • Professional, self-motivated individual who has a passion for helping customers.
  • Exceptional verbal and written communication skills.
  • Strong ability to deliver results in a fast-paced, luxury customer-focused environment.
  • Proven track record of retail sales abilities.
  • Proactive business development, sales, and customer service skills.
  • Demonstrated passion to represent the unique and fun MINI brand.
  • Proven ability to work in a team-based environment.
  • Excellent computer skills.
  • Previous One-Eighty (180), CRM, or Reynolds & Reynolds experience is preferred.
  • Demonstrated ability to communicate in a second language is an asset.
Close Date  
Number of Openings 1  
Open Date 11/27/2013  
Location MINI Richmond  
About the Organization Based in Richmond, BC, The Auto West Group is one of the top luxury automotive groups in Canada. Established in 1986, as the first BMW importer in Western Canada, the Auto West Group has grown to over 180 team members, and four of Canada's leading automotive retail locations: Auto West BMW, MINI Richmond, Auto West Infiniti, and Performance One. In 2013, we are also proud to have been voted as one of the Top 30 Greenest Employers in Canada by Aon Hewitt and the Most Sustainable BMW Dealership in the World by BMW AG.

At the Auto West Group, we are exceptionally driven. Our mission is to consistently drive premium service, that builds customer and employee relationships for life. Passion, performance, and innovation are at the core of the brands we represent, and therefore at the Auto West Group, we strive to be exceptional in everything we do. We believe our success begins first with the dynamic and driven individuals on our team, to our award winning facilities, and the honest and hands-on service we provide our customers.

At the AWG we look to partner with individuals who are passionate about what they do. To us, this is not just about a job, it is about a journey to be the best we can be for our customers and our team. We want to work with you to be innovative and push the boundaries of where we can take the automotive experience for our people and our customers.  

This position is currently not accepting applications.

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